Lee L said:
But Earl, 2 weeks after they bragged about not raising rates and said they would not rasie them this year?
That's precisely why I'm more than annoyed. A net $5 increase isn't troubling by itself. Though there's other reasons...
1) No net channel additions
2) A channel I was paying $9.99 a month for and liked was removed
3) For the first time ever I found the picture qualilty of an SD channel atrocious (SciFi during "The Triangle")
4) A less than impressive overhyped DVR replacing existing products that were impressive isn't confidence-inspiring, coupled with a price increase for DVR service
5) That ridiculous announcement about creating their own content as a lure to teens to get their parents to subscribe. What a waste of money.
6) The focus on a fake "on demand" service that is nothing at all comparable to a real "on demand" service -- they're in denial and they're wasting resources
7) An HD local channel rollout that doesn't give any market all its HD local channels. Smart uncompetitive move and a waste of billions of dollars
8) The apparent degradation of customer service to a level as frustrating as the worst cable companies have been
9) Increasing fees on receivers and increasing cancellation penalties -- counting on discouraging cancellations through penalties ratehr than discouraging cancellations through providing excellent service and an excellent product
I'm just tired of the erosion that DirecTV has been creating over the last year. It hasn't added one single thing to their lineup that didn't also add a drawback of some sort.
As I mentioned in another thread, I could cancel DirecTV completely and barely notice anything missing since all my network and local stations are in HD and receivable by antenna. All I need is a HD TiVo to use. But in the meantime, while waiting, I can reduce my subscription with DirecTV to make a point while keeping my HD TiVo DVR's active for OTA; and if this price increase comes to pass, it's time to start making a point with DirecTV, most likely in anticipation of eventually cancelling the service entirely.