It's clearly a defective unit. You shouldn't have kept it. Try to return it.dgiannoni said:My R-10 seems to lock up so that I can't watch live tv. The only way to correct the problem is to do a system reset. This problem occurs about once every two weeks. The first unit I purchased had the same problem but occurred overy other day. Could this have to do with my single LNB satellite dish? Would upgrading to a multiple LNB dish help correct this problem..
I'm pretty frustrated with this problem. Also, I have the same problem is that the picture locks up for a second or two and clear up. This occurs once every few hours.