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I bought a new R10 at the end of October, and both of these problems (monentary freezing/pixelization and receiver locking up) happened to me right out of the box. I called D* and tried all of their suggestions, none of which worked, and brought it back to the vendor for an exchange. The replacement unit has never done this stuff. I have heard of other people having the same problem with new R10s. It is not normal. You have defective units which you should replace. Hmmm... maybe you got the one that I returned?
 

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mlklein said:
had the same problem with my first one and the replacement they sent. Turns out that this completely stopped when I got the 6.x software update. Force a few calls and you should be OK once you get the update.
Huh? I thought that all R-10s shipped with the latest and greatest software, and anyway, there hasn't been any update for the R-10 yet, has there?
 

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rigs49 said:
How many units did you return Beartrap? Seems to me that it was more than one. lol
No, just the one, although I've responded with my story to several different posters who have reported the same problem. Seems to be not uncommon for the R-10 to have stutter and system freeze problems out of the box. Dollars to donuts that Wal*Mart simply put my returned unit back on the shelf. I was in the store yesterday, and I stopped over at the D* display to see what they had in stock. A few R-15s, some HD receivers, and one R-10, in you guessed it, an open box. They probably won't discount it, either.
 
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