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Is your digital phone service provided by a VOIP provider such as Vonage, e.g., do you have a broadband Internet connection in your home?

Is your TiVo a Series 2 or 3 as opposed to a Series 1?

I recommend using your TiVo with a broadband Internet connection instead of through dialup. There are a lot of TiVo features that are only available when it's connected to a broadband Internet connection.
 
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