[domi49]

Has anyone seen this problem, I had to switch my phone system to digital (Comcast) since the company was phasing out the old system. This package comes with voice mail.

I have four Tivo units two are series two ( 810H and SIR S4040R) plus two series one ( HDR112 and HDR312) units.

Here is the problem both the series 1 units make the daily call just fine with or without the voice message option. The two series 2 units fail when making the call and it does matter where the voice message option is set.

I have checked and all the units and they are getting a good working phone connection.

Any thoughts ??

George

 

[mick66]

Telling us how the phone dialing options are set on each of the Tivos may be helpful.

 

[domi49]

Mick here are the setting for the four machines.

Phone Option setting:
Set Dial-In number…………..….. Local number
Set Dial Prefix ………………….. None
Set Call Waiting Prefix ………… None
Set Tone/Pluse …………………. Tone
Set ‘Phone Avail.’ Detection ……Off
Set Phone Tone Detection …….. (Tried it with it 'on' and 'off' settings)

Phone test will pass everyone once in a while but not all the time and have not been successful on getting it to connect to Tivo.

tnks,
George