Hi,
New member, please be nice...
I am having trouble with a specific recording. The recording is 3 1/2 hours in length, medium quality. My box is a basic TiVo-branded 40-hour Series2 model, software version 7.2.1a-blah-blah-blah.
When I try to play the recording, I get this:
"Error playing a recording
The TiVo DVR was not able to record this program because there was no video signal on the channel. You may have been trying to record on a channel that you don't receive."
I don't trust this message because I was watching the program as the box was recording it last night up until about 1/3 of the way through. Now I want to go back and finish watching it, and... ack!
I have several other recordings on the box, and all of the others play just fine. Two of them were recorded today (i.e. after the problematic one), so recording/playback in general seems to be fine.
I think the file itself may be corrupt, because I tried to transfer it to my PC, and I got this:
"The system cannot find the file specified."
When I go to the Program screen, it says the recording is 3:30 in duration. When I press Info, it says that it is using 14% of disk space. So the file seems to still be there.
My question: Are there any Easter egg-type diagnostics that I can try to recover this file? I called TiVo and got a relatively brain-dead frontline rep who just said that the recording is not recoverable, sorry, move on, nothing to see here. I figure there's got to be something I can do...
-paul
New member, please be nice...
I am having trouble with a specific recording. The recording is 3 1/2 hours in length, medium quality. My box is a basic TiVo-branded 40-hour Series2 model, software version 7.2.1a-blah-blah-blah.
When I try to play the recording, I get this:
"Error playing a recording
The TiVo DVR was not able to record this program because there was no video signal on the channel. You may have been trying to record on a channel that you don't receive."
I don't trust this message because I was watching the program as the box was recording it last night up until about 1/3 of the way through. Now I want to go back and finish watching it, and... ack!
I have several other recordings on the box, and all of the others play just fine. Two of them were recorded today (i.e. after the problematic one), so recording/playback in general seems to be fine.
I think the file itself may be corrupt, because I tried to transfer it to my PC, and I got this:
"The system cannot find the file specified."
When I go to the Program screen, it says the recording is 3:30 in duration. When I press Info, it says that it is using 14% of disk space. So the file seems to still be there.
My question: Are there any Easter egg-type diagnostics that I can try to recover this file? I called TiVo and got a relatively brain-dead frontline rep who just said that the recording is not recoverable, sorry, move on, nothing to see here. I figure there's got to be something I can do...
-paul