I have a recently purchased Series 3 with 2 cable cards in Houston. Everything worked fine for several days after setup, and then I lost all channels (either in SD or HD) that were not part of the analog cable package. So ESPN and ESPN 2 come in fine in both SD and HD, as do CBS, FOX, NBC and CBS. The lost channels are, e.g., Fox Soccer Channel, everything in 100-200 or so, HDNET, HDNET Movices, TNTHD, MOJOHD, etc. By "lost", I mean a gray screen comes up instead of the correct program. Tivo still has all the right program information for the missing channel but no picture comes up.
If I unplug the Tivo then plug it back in, it boots up with all channels working again but then the same problem with the same channels comes up again within days or even a few hours.
Comcast tech support said (surprise!) that they cannot help since it must be a Tivo issue.
I would greatly appreciate any input from Comcast users (especially in Houston) who may have experienced this, and whether (and how) it ultimately was resolved.
Also, if there are Series 3 users with cable cards in Houston who have NOT had this problem (i.e., your system is working fine) I'd like to know too so that I at least know that I can eventually get this resolved!
Thanks
If I unplug the Tivo then plug it back in, it boots up with all channels working again but then the same problem with the same channels comes up again within days or even a few hours.
Comcast tech support said (surprise!) that they cannot help since it must be a Tivo issue.
I would greatly appreciate any input from Comcast users (especially in Houston) who may have experienced this, and whether (and how) it ultimately was resolved.
Also, if there are Series 3 users with cable cards in Houston who have NOT had this problem (i.e., your system is working fine) I'd like to know too so that I at least know that I can eventually get this resolved!
Thanks