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Channels missing in guide?

1061 Views 3 Replies 3 Participants Last post by  rbtravis
We had some weather yesterday that rebooted our living room HDVR2. When it came back up, it said something about incomplete information from the satellite, but I didn't pay it that much attention.

Today I see that the on-screen guide doesn't list any channels below 200. I can put in "13" and go to channel 13, but the guide doesn't show it. I ran guided setup and the satellite setup, but no difference.

I checked our bedroom HDVR2, and it is okay. How do I get the channels listed on the other one again? I called D* but got stuck in voice navigation hell and gave up.

Thanks in advance!
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You must call directv and have them refresh local channels for( give them the access card number) they sent a signal thru the satellite and local channels reappear. It used to be you could do this on their website but they did a good job of hiding it and I don't know the current location. Good Luck
The location of the refresh option is under Customer Service.
Thank You
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