TiVo Community Forum banner
Cancel

Channels missing in guide?

1061 Views 3 Replies 3 Participants Last post by  rbtravis, 
H
We had some weather yesterday that rebooted our living room HDVR2. When it came back up, it said something about incomplete information from the satellite, but I didn't pay it that much attention.

Today I see that the on-screen guide doesn't list any channels below 200. I can put in "13" and go to channel 13, but the guide doesn't show it. I ran guided setup and the satellite setup, but no difference.

I checked our bedroom HDVR2, and it is okay. How do I get the channels listed on the other one again? I called D* but got stuck in voice navigation hell and gave up.

Thanks in advance!
Reply
Save
Like
1 - 4 of 4 Posts
R
You must call directv and have them refresh local channels for( give them the access card number) they sent a signal thru the satellite and local channels reappear. It used to be you could do this on their website but they did a good job of hiding it and I don't know the current location. Good Luck
Reply
Save
Like
N
The location of the refresh option is under Customer Service.
Reply
Save
Like
R
Thank You
Reply
Save
Like
1 - 4 of 4 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
TiVo Community Forum
A forum community dedicated to TiVo digital video recorder owners and enthusiasts. Come join the discussion about programming, streaming, content, schedules, home theaters, displays, models, reviews, accessories, classifieds, and more!
Full Forum Listing
Explore Our Forums
Now Playing - TV Show Talk TiVo Coffee House - TiVo Discussion TiVo Series3 HDTV DVRs TiVo Help Center TiVo Roamio DVRs
Top