[rtoledo]

all of a sudden my channels on the guide are not correct. I did a reboot, and guided setup Spectrum Azuza digital for zip code 90650. I did the yellow A and it shows ALL channels. still the guide displays no title available or just plain incorrect. the channels work ok, but the title of show is wrong. i have done internet tests from the box all is ok there. not sure what else

[email protected] to email mr

thank you

 

[cwoody222]

File a report with tivo

TiVo Support Center

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tivoidp.tivo.com

 

[rtoledo]

File a report with tivo

TiVo Support Center

Get instant answers to common questions and learn to experience the most from TiVo products.

tivoidp.tivo.com

I JUST DID ONE oops , getting ready for the graveyard shift. something is very wrong with the tv guide . thank you

 

[cwoody222]

You can also rerun guided setup and look for another channel lineup that may match what you’re seeing.

 

[H2ZX]

Looks like spectrum is moving a lot channels around again, just got very long list in message.

 

[rtoledo]

the LOCAL over the air channels in Los Angeles is 702 CBS 704NBC 707ABC all these channels tune in ok

the tv guide says title not available , if you enter a channel number , the channel is what it's supposed to be, but the guide shows wrong info.

I reset the tivo, did the guided setup like I always do, and for me it's Spectrum , Azusa Digital. or at least it's the only one that has always worked until now. all of this started 2 days ago. on hold right now for tiv0

 

[cwelty111]

Folks, I have the exact same problem. In LA, with Spectrum in 90039 zip and using a Bolt. Yesterday, received TiVo message on my Bolt, saying that they were deleting over 200 (!) channels. Now my guide has huge gaps saying "Title not available." Have been talking to TiVo support and they have been clueless (one guy wanted to replace my machine...) but I just spoke to a supervisor who acknowledged that the problem is a software problem that they have to fix. Let's see if they can get it together. God, it has been frustrating!

 

[H2ZX]

I'm in Orlando so is multiple spectrum, will probably be a couple of days to get sorted.

 

[H2ZX]

Now with all the other missing wrong etc. many channels have 498010 where channel ID should be.

 

[rtoledo]

I spoke to Tivo for over 2 hours , I did 3 guided setups , even used the NON digital lineups and all load up as garbage channel names and no title availabe all over. I spoke to spectrum, and they say they have outages , but knew nothing about the line up. IF Spectrum does not fix this. I will cancel them for good. I only have them because youtube is missing a couple of channels my wife watches. me I just stream my stuff. you SHOULD file a a report on the link above that CWOODY222 posted, the more the merrier so TIVO can get in touch with Spectrum and fix this

 

[Jennalynn]

Folks, I have the exact same problem. In LA, with Spectrum in 90039 zip and using a Bolt. Yesterday, received TiVo message on my Bolt, saying that they were deleting over 200 (!) channels. Now my guide has huge gaps saying "Title not available." Have been talking to TiVo support and they have been clueless (one guy wanted to replace my machine...) but I just spoke to a supervisor who acknowledged that the problem is a software problem that they have to fix. Let's see if they can get it together. God, it has been frustrating!

90019 here. Same issue. Such a mess.
In addition Channel 55 shows as Food Network, but it's Freeform. Channel 64 shows as Freeform, but it's ESPN.
Such a mess.

 

[rtoledo]

90019 here. Same issue. Such a mess.
In addition Channel 55 shows as Food Network, but it's Freeform. Channel 64 shows as Freeform, but it's ESPN.
Such a mess.

sPECTRUM HAS SAID IN A MAGAZINE INTERVIEW THEY WANT TO RULE OUT cABLE cARDS, SO IF THEY GET ENOUGH rEPUBLICANS IN , THEY WILL TRY TO KILL THE FCC LAW THAT MANDATES cABLE cARDS. IF THEY DON'T FIX THIS IN A WEEK i'M DROPPING THEM, ONLY MY WIFE WATCHEWS THEIR CHANNELS. THE SPECTRUM WEBSITE SAYS IN A RED BANNER THAT THEY HAVE ISUES . CALL AND COMPLAINT

 

[lpvp]

I have the same issue on my Tivo Bolt Vox in San Diego with Spectrum. Hope they fix it soon

 

[Doug in KY]

sPECTRUM HAS SAID IN A MAGAZINE INTERVIEW THEY WANT TO RULE OUT cABLE cARDS, SO IF THEY GET ENOUGH rEPUBLICANS IN , THEY WILL TRY TO KILL THE FCC LAW THAT MANDATES cABLE cARDS. IF THEY DON'T FIX THIS IN A WEEK i'M DROPPING THEM, ONLY MY WIFE WATCHEWS THEIR CHANNELS. THE SPECTRUM WEBSITE SAYS IN A RED BANNER THAT THEY HAVE ISUES . CALL AND COMPLAINT

The FCC revoked its CableCard rules more than two years ago.

 

[H2ZX]

They have obviously been working here, down to 6 or so all subs of local OTA and there back just have no program info.

 

[Cobraman]

Sounds like I am having the same issue. A lot of the local channels guide and logos disappeared a few days ago. I did log a case with Tivo at webform
I am using Spectrum as well in 43412

 

[lpvp]

Spectrum fixed my issue in San Diego. Got a new Tivo message today that channels were re-added. Guide is complete.

 

[cwoody222]

sPECTRUM HAS SAID IN A MAGAZINE INTERVIEW THEY WANT TO RULE OUT cABLE cARDS, SO IF THEY GET ENOUGH rEPUBLICANS IN , THEY WILL TRY TO KILL THE FCC LAW THAT MANDATES cABLE cARDS. IF THEY DON'T FIX THIS IN A WEEK i'M DROPPING THEM, ONLY MY WIFE WATCHEWS THEIR CHANNELS. THE SPECTRUM WEBSITE SAYS IN A RED BANNER THAT THEY HAVE ISUES . CALL AND COMPLAINT

This is a data issue, which will be corrected.

It has nothing to do with CableCards.

By the way, you may want to use your Caps Lock key less liberally.

 

[jsquared222]

I have this same problem but gaps still exist in my guide data. Anyone else still have guide data gaps?

 

[ssheppard]

I have this same problem but gaps still exist in my guide data. Anyone else still have guide data gaps?

I added the missing channels back manually, but still have no guide data for those channels.