[Ben Corrington]

My cable provider recently changed its channel lineup, and reported that they submitted the changes to TiVo about two weeks ago. However, I can't get the TiVo channel guide to sync with the cable guide, despite several channel scans, forced connections, reboots, repeat guided setups, etc. Is this just TiVo being slow to respond? Is there some way to actually talk to someone at TiVo about this? BTW, I'm a baby boomer and not very tech savvy

 

[kpeters59]

[email protected]

Tivo Customer Support Community

-KP

 

[Ben Corrington]

[email protected]

Tivo Customer Support Community

-KP

Thanks, KP. Will see where that leads

 

[WVZR1]

Is there nearby Zip Codes that share the same provider & channel line up?

 

[Ben Corrington]

Is there nearby Zip Codes that share the same provider & channel line up?

Evidently there is only one zip code served. Our internet and cable are from this provider, and the cost is included in the HOA fee

 

[WVZR1]

Evidently there is only one zip code served. Our internet and cable are from this provider, and the cost is included in the HOA fee

You've not mentioned the Zip Code or the Provider so I'd say there's little chance you could expect an accurate answer here. You might mention 'both' and see what responses that might generate.

 

[Ben Corrington]

You've not mentioned the Zip Code or the Provider so I'd say there's little chance you could expect an accurate answer here. You might mention 'both' and see what responses that might generate.

Good idea. The provider is BBCTI. Zip code is 32034