Some folks have had success cleaning the contacts with an eraser, I have also cleaned the card with an eraser as well and it seemed to work. I think if i remember correctly it sometimes can be a bad power suppy? Go to weaknees web site and look at their problem solving page.rovcen said:Found out yesterday that my access card reader in my DirecTV DVR R-10 is bad. Does this mean the unit is toast or can it be repaired? I really like the Tivo/DirecTV combination...