We're having the same issues but ours says error 53 no signal on this channel and it'll be a black screen. And we have Spectrum and a lot of times it's on 628 AXS TV and stuff won't record. But it happens randomly and then when my husband's scroll through the tuners one of the tuners has a bunch of letters and numbers instead of a Channel or whatever it's supposed to say or show on that tuner.
We've gone round and round with it being TiVo it being Spectrum we paid $99 for a replacement bolt it wasn't new and it did the same thing so we returned it. We got a new tuning adapter then they said well maybe it's the USB or the power cord then they had he reboot the TA one night and we couldn't get it working no solid light and they tried saying it was something outside in the nodes and they took our tuning adapter and said they bring it back. We just had so much trouble and every time Spectrum comes out they take stuff that is ours like a splitter they've taken our TiVo point of entry filters that by husband bought off Amazon.
Finally we said last resort new cable card and the guys didn't get it paired and left and said we'll have to come back with a different card they didn't bring extra just one. We got it paired finally after I called that night and had them try again. The guys couldn't get it to work and they messed stuff up in our house and took stuff of ours them it turns out they broke our TiVo Bolt underneath there's a green lever to release the cable card my husband noticed that levers broken. I filed a complaint with the damage department and sent pictures but anyway all of a sudden the tuning adapter this guy brought back was working solid light finally and they claimed there was a problem outside that got fixed from their maintenance department. Well then all the sudden I noticed our cable card was unpaired. We still weren't getting all of our channels. After several calls and several tries on each call to pair to unpair they finally said we're going to send somebody else out and we're bringing a supervisor cuz we've been having problems for a couple months now.
Well I had an appointment scheduled I said make sure you bring more than one cable card I don't want them out here for 2 hours checking this and that cuz they always say my signals good they check the coaxial that's going to the TiVo everything's good they say signals good. Well the last set of guys said the guys before changed stuff around and messed up things and they move stuff around again and said this is the right way. Your fixed. Turns out my husband went into our utility room to look at our setup and he said they took my splitter they moved this here and this here this isn't right I think it needs to be hooked up this way and he found a splitter in the garage hooked it up the way he was pretty sure it needed to be for a mocha Network these Spectrum guys don't know anything about TiVo or MoCA Network same with the guys before them.
So my husband rewires everything the way he thinks it should be and has me call Spectrum and after three or four phone calls six or seven tries per phone call literally to get us paired with no success it pairs on the first try. My husband was so upset he asked for the supervisor and said they keep coming out and they take stuff that's ours they don't know what they're doing they hooked everything up wrong we've been trying to get this paired for 4 days and now that I've changed stuff around it paired right away they messed with our MoCa Network and of course we canceled our appointment..c
But then that night we got a different error message and I forgot what it was 267 or something so far it hasn't done it anymore so I pray everything's okay now we're just so tired of it Spectrum never knows what to do and we were going to just get rid of the tivos and go to YouTube TV but I love TiVo and I like the interface and it's so easy to record. I hope we don't have problems anymore. I kept trying to tell me oh your cable card is paired I said no I have a question mark here it needs to be a V. I know they don't really deal in that stuff and I'm lucky that we still can get the cable card and have our tivo. But we've just been so aggravated for the past few months they've been out here three or four times. But our main problem was that error 53 no signal on this channel.
I had the same V118 issue that lasted for a few days... TiVO suggested I either replace my cable card or replace my Edge. I initially opted to replace the Edge, but they only replace a new box OOW with a renewed box not a new one (expletive!!!!!) So, I got the replacement box and I had the same issue "Can't Play Now" please try again later (V118), so it wasn't my Edge. So, I went to the Spectrum Store and got a new Cable Card.... I reinstalled my original TiVO edge and popped in the new CC, called Spectrum to activate it and BUYOW it worked!!! No more "cant play now", I could see all of my premium channels, and I didnt have to get a used box.... Hope this helps someone else since no one else had a solution for me....
