Restart the TiVo (make sure you've gone into the phone and network settings menu on the TiVo and given it a static IP), restart all your computers, restart all of your network hardware (router/gateway, modem, etc.)I occasionally use kmttg to pull files off of my Tivo in order to
(possibly) watch them later. You know the drill -- "I might watch this
someday, but right now it's a waste of space..."
In any event, I just recently went to pull some recordings onto my
home NAS and kmttg failed with exit code 52. Well, okay; I then tried
simply using https. I logged in, but the normal screen with the Now
Playing List never appeared. Uh oh!
So, I then tried using a Windows box with the Tivo desktop
installed. It gave me soothing feedback along the lines of "Getting x
of y recordings," but then reports "There was an error while
attempting to retrieve data from the selected DVR." This happened
approximately half way through the get.
It's a TivoHD and the software version of the Tivo is 11.0k-01-2-652.
Any ideas? (I have restarted the Tivo just in case.)
It is a TivoHD. TV and internet from Verizon FIOS.What model Tivo?
You said which model in your first post and I somehow didn't see it.It is a TivoHD. TV and internet from Verizon FIOS.
So is the TiVo itself working fine by itself?Alas, Tivo Desktop fails as well. It reports an error while retrieving the NPL. So I can't easily get anything that way either.
I thought perhaps it was a bug in somebody's software. I've been playing with curl to try and see what's happening and noticed one of the last shows in the NPL to be successfully retrieved had a "'" in the title. I didn't care about the show. So I deleted it, but it didn't make any difference. Sigh!
I can certainly replace the drive, but am reluctant to since everything else seems to be working fine.
Yes. I've not noticed any issues with the TiVo at all except when I've tried to get files off of it.So is the TiVo itself working fine by itself?
Apparently you've got gremlins in your network somewhere.Yes. I've not noticed any issues with the TiVo at all except when I've tried to get files off of it.
I suppose the rough equivalent of a cable modem is the optical termination unit. The ONT drops a WAN connection over CoAx to an ActionTec MI424WR router. From there I have an ethernet plant that makes some small businesses look primitive by comparison. I think my next step will be to hook the router, the Tivo, and a laptop together with nothing else connected and see what happens. But that's a job for tomorrow. Can you believe it? The family actually want to watch TV and use the internet?! Sheesh!Apparently you've got gremlins in your network somewhere.
Is whatever you've got that serves as a "cable modem" also your router, or do you have a separate unit, and if so, what make and model?
What else is on your network?
<Bugs Bunny Voice>The noive of some people!</BBV>Can you believe it? The family actually want to watch TV and use the internet?! Sheesh!
Since you seem to be using the TiVo's RJ-45 jack, you could bypass the router (if your laptop has a jack and not just wireless), and also temporarily bypass any of that WEP or WPA stuff.Tried the Tivo, laptop, and nothing else connected. No joy in Mudville; same behaviour.
I definitely have connectivity. Tivo desktop reports "...91 of 155..." before it stops responding and complains. I can browse to the unencrypted web page and get the happy "Congratulations! Youve successfully connected your TiVo® box to your home network, enabling a number of exciting new Home Media features: " message. My guess is this the Tivo failing in some fashion. If only I could see the logs on the Tivo!Since you seem to be using the TiVo's RJ-45 jack, you could bypass the router (if your laptop has a jack and not just wireless), and also temporarily bypass any of that WEP or WPA stuff.
Or, you could try hooking up a wireless adapter to the TiVo's USB and see if the TiVo's Ethernet port has died.
But first try pinging the TiVo (while still using it's RJ-45 jack) to see if it can be seen on the net at all.
Consult the drive upgrade stickyI definitely have connectivity. Tivo desktop reports "...91 of 155..." before it stops responding and complains. I can browse to the unencrypted web page and get the happy "Congratulations! Youve successfully connected your TiVo® box to your home network, enabling a number of exciting new Home Media features: " message. My guess is this the Tivo failing in some fashion. If only I could see the logs on the Tivo!
Well, I'll cogitate on this a bit and see what I can come up with. 1TB drives aren't that expensive. I could just try replacing the current drive.
Well, there is a way...I definitely have connectivity. Tivo desktop reports "...91 of 155..." before it stops responding and complains. I can browse to the unencrypted web page and get the happy "Congratulations! Youve successfully connected your TiVo® box to your home network, enabling a number of exciting new Home Media features: " message. My guess is this the Tivo failing in some fashion. If only I could see the logs on the Tivo!
dd_rescue is your friend.Well, I'll cogitate on this a bit and see what I can come up with. 1TB drives aren't that expensive. I could just try replacing the current drive.
I either didn't know about or forgot the kickstart tests. I'm not sure which is worse. In any event, I have it running the SMART tests now, and think I'll then do the "fsck". I'm not a huge believer in SMART except when it predicts failure.Well, there is a way...
dd_rescue is your friend.
In the mean time, have you tried the kickstart tests? This sounds like a software issue.
54 is strictly a hardware test.I ran a "54" (everything but the offline test), and a "57". Alas, Tivo Desktop still gets part way through the retrieval of the NPL and barfs.
I'm out of ideas.
