Originally posted by quijybo15
i'm stuck in the guided setup routine. when it does the first 1-800 call, i listened in and the operator picks up and says "this number cannot be completed as dialed, please hang up and try again". any ideas? any way to get out of guided setup? reformat drive? TIA
That happened to me as well. The good news is, I was able to figure out a way around it!
I have a Toshiba SD-H400 Combination Progressive-Scan DVD Player and TiVo Digital Media Server that I bought on Amazon about 2 weeks ago. (Its my first TIVO and my first DVD player! Yay! Haha!)
So when I first did the Guided Setup it wouldnt dial in, so like yourself, I picked up the phone line with my cordless phone while it was dialing and heard the woman go please hang up and try again" etc. Then I tried hanging up the cordless and when I picked up the line again, the line was still not hanging up (I dont have call waiting, by the way.)
So finally I figured out that the only way to get the phone line to hang up and get dial tone again is by unplugging the TIVO phone cord from the wall. Also, I figured out that the way to get TIVO to properly dial in is unplug the TIVO phone cord, wait until it says DIALING on the TIVO screen (this is after PREPARING, etc.), then right after you see DIALING on the screen, plug in the phone line right then
. Then what happens I guess is that the TIVO gets the dial tone it needs at the time its dialing and so I was able to download not just the initial Guided Setup but also the daily updates that way. But I had to force the TIVO to dial in daily at my time, in order to get my updates. And each time involves plugging the TIVO phone cord into the wall at the right time.
So I hope the above helps you, quijybo15.
Now I need help myself from DaveLessnau and/or others
. I have tried all the suggestions that DaveLessnau kindly listed for us here, like the filter, unplugging, turning it off, routing the phone line thru the power surge proctector, turning the TIVO settings from ON to OFF
Well, all except re-doing the Guided Setup
At first I thought re-doing Guided Setup would erase all my recorded programs, then this morning I read on my TIVO manual that it would not
But, question, would it erase the programs I saved to record under my Seasons Pass Manager?
Also, would re-doing Guided Setup make my TIVO act nice from now on and hang up the phone whenever its not downloading? Hehe
Actually, the more pressing question I wanna ask all who are kind enough to respond, is this: my options now are:
(a) return the unit to ToshibaIm within the 90-day warranty so Toshiba will send me a spanking new unit (I called them). I think I have to pay shipping both ways, or at least thats what my Toshiba manual says under the warranty section
(b) keep the unit and just keep operating it the way I have been: force the manual downloads and plug in the phone line only as its dialing into the TIVO servers.
Actually, theres another thing I thought was highly peculiar about my unit
When I unplug the power cord and the phone line from the unit for over half an hour (leaving the only thing plugged in the cable signal), then, get this, without plugging in the power cord, just by plugging in the TIVO phone cord into the wall, my phone signal goes dead right away.
In other words, I test my phone line on my cordless phone, the dial tones there, right? Then I hang up the cordless, plug in the TIVO phone cord into the wallthe TIVO being without electricity at allthen I check my cordless for dial tone and its gone! No signal, no dial tone, no lady going please hang up and try again". Nada, nothing!
In effect I cant use my phone unless TIVOs phone cord is unplugged, regardless of whether the TIVO has power or not
Any ideas? Would getting a new unit solve my problem? Or would the new unit just do the same, since it seems like so many are having this problem with newly purchased TIVOs? Or would re-doing Guided Setup solve it?
Thanks, yall! And Im glad theres a forum like this for us to help each other out. Long live the net!
