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Cancelled the HD package...again.

3091 Views 28 Replies 10 Participants Last post by  ebonovic
Football on ESPNHD and ESPN2HD are over, don't care about basketball, have seen all the stuff on HDNET, Discovery, etc. So, I called to cancel the HD package and was greeted by a CSR who agreed there's really very little in the package to make it worth the money if you're not a basketball fan. The cancellation was, of course, painless with no special offers to stay.

;)
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Suprized the guy didn't try to keep you on board with some free months or similar.

I guess they know their HD offering is weak and arent going to push keeping it on for too long. As long as you dont cancel their service completely.
I keep trying to cancel the HD Package, but the occasional College basketball game in HD, and Extreme Engineering on Discovery (and Monster Garage, and American Choppers), plus a few others... just enough to make me keep it.

Then mix in Battlestar Galatica in HD... Then the Olympics in February..
$9.99 (in March) is not SO bad afer all. (not great, but enough out there to keep me intrested)
I'm new to the HD DTV stuff, so seeing the same 20 programs over and over and over isnt wearing thin yet.

But in 6 months when Ive see it all over and over, I think change will be welcomed. Like our satellite overlords.
Don't get me wrong... there are MASSIVE amounts of repeats on the current HD Package...

But there is just on the boarder of enough new stuff to keep me intrested.
ebonovic said:
I keep trying to cancel the HD Package, but the occasional College basketball game in HD, and Extreme Engineering on Discovery (and Monster Garage, and American Choppers), plus a few others... just enough to make me keep it.

Then mix in Battlestar Galatica in HD... Then the Olympics in February..
$9.99 (in March) is not SO bad afer all. (not great, but enough out there to keep me intrested)
Are they going to be showing a lot of Olympics thru the HD package that is different from the nbc coverage? On what channel and is there a schedule somewhere?
Has anyone noticed that you can't add/remove the H/D pak via your online
account anymore??? What's up with that? I guess they want you to call, so they can
tell you how great the pkg. is :rolleyes:
rkester said:
Suprized the guy didn't try to keep you on board with some free months or similar.
Very nice lady just turned it off...click. No discount offers, no nothing. Just g'bye.

And moonman, I could have eliminated it online but I wanted to be sure I would not be charged a termination fee. ;)
Yes, someone pointed out the HD package not on the website any more.

My guess, is they are trying to cut back on people turning it on and off (just like the premiums where being done), for just one day or one hour.

As for the Olympics...

Universal HD is scheduled to show a good amount in HD....
(Edit: Looking through the list, it looks like UHD is primarily going to be showing HOCKEY)
But most of first run material is going to be that of non-primetime items.

Head over to http://www.nbcolympics.com/index.html

for a brakedown of what will be on what NBC/Universal networks.
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If I remove the HD package do I lose:

My DTV locals in HD (82,3,4,5 etc) - I get them OTA as well so it wouln't be a big deal?
HBO, SHO HD (I subscribe to them in SD already via Premier) ?
Will not affect OTA HD or the HBO or SHO HD channels.
Jon J said:
Will not affect OTA HD or the HBO or SHO HD channels.
Agree on the OTA since you get them OTA.

However do not agree on the premiums. If you do not subscribe to the HD package, you do not get the premium HDs (SHO and HBO). Those channels are part of the HD package, and are only available to those with the HD package who subsribe to them normally.
rkester said:
However do not agree on the premiums. If you do not subscribe to the HD package, you do not get the premium HDs (SHO and HBO). Those channels are part of the HD package, and are only available to those with the HD package who subsribe to them normally.
100% wrong - I have HBO, DON'T have the HD package & get HBO HD just fine.
It's NEVER been a requirement to have the HD package to get the HBO &/or Showtime feeds; just that you sub to those corresponding SD premium tiers.

And for the record, you also do NOT need the HD package to get the HD LIL feeds; you just need to sub to locals.
dishrich said:
100% wrong - I have HBO, DON'T have the HD package & get HBO HD just fine.
It's NEVER been a requirement to have the HD package to get the HBO &/or Showtime feeds; just that you sub to those corresponding SD premium tiers.

And for the record, you also do NOT need the HD package to get the HD LIL feeds; you just need to sub to locals.
Ding Ding 100% correct...

Including those that applied for waviers as well for the distants.
They also not tied to the HD Package.

Bottom line... the only HD content affected by bringing the HD package on and off yoru plan, are ESPN, ESPN2, UHD, Discovery, HDNet, HDMovies
dishrich - I was just repeating what I was told by DTV on several occassions. I have asked them about that several times when inquiring about the HD package and equipment.

So what you are saying is, if I dumped the HD package but had the HD reciver I'd still get my HBO HD. Geesh, that essentially means the HD package offers me even less items for my money. :/
rkester said:
dishrich - I was just repeating what I was told by DTV on several occassions. I have asked them about that several times when inquiring about the HD package and equipment.
Well not quite, since the way you said it made it sound like you were 100% SURE about this. (as in you had actually tried disco'ing the HD pkg & lost your HBO HD personally) If you have had D* for any length of time, you should know by now most of the CSR's have no clue - THAT'S why you come to this board for the CORRECT answers, he he! :D ;)

So what you are saying is, if I dumped the HD package but had the HD reciver I'd still get my HBO HD. Geesh, that essentially means the HD package offers me even less items for my money. :/
You got it, bub... ;)
So has there ever been a time when the HD companions to the Premium movie nets was only part of the HD package if you sub'd to those channels already?

I was told that years back when looking into HD for my dad, and then 2x recently when I was considering the switch after getting my HDTV.

And yes i know the CSRs are about worthless (minus a handful who really try, props to those who do know stuff). I spent an hour with them this weekend trying to fix my old receivers problems. to have them send me to someone else who just went blip blip and was done.
The HD Package it self is only a few years old...

When the first HD items where available, it was only the HBO and SHOW.. and it was tied to the premium subscription.
So there is possibly something behind what I was told 3x. Ok, so I feel less poorly informed for now. At least I know DTV is the source of the confusion here.

If the SD quality was not so poor anymore, I'd rather spend the $10 a month that I do on HD for a 2nd premium or something.

bleh.
But understand, when there was only the HBO HD feeds, there never was an "HD pkg" per se, because there was NO extra charge for the HBO HD feed - get the HBO pkg, & if you had an HD box, you got HBO HD for NO extra charge - it's been this way since day 1 of HBO HD. It has always been this was for Showtime HD as well.

When the HD pkg was added, (which was ESPN, Discovery, & the 2 HD nets) this did NO change the way HBO (or Showtime) HD was priced; since it was FREE, it didn't matter about the HD pkg.
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