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· TiVo User since 2001
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456 Posts
mikesown said:
For those who have CV, does CV provide multistream cards? If so, do you still get charged $2.50 per month for 2 streams, or just $1.25 a month for a card?

Thanks,
Mike
I am not aware of multistream CC's from Cablevision. My charge is $1.25 per card plus $1.50 for the second digital link. At least with two cards, if one goes bad you still can receive digital channels with the other. Of course if the TiVo HD or S3 goes bad, you are out of luck.
 

· Stylish Jane Sixpack
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I'm with CV in NY and they usually roll the latest products out to my area first. I called about MCards and a Tech Supervisor told me he was aware of them, but had heard of absolutely no plans to offer them. He said the demand for single stream cards was still pretty low, so doubts CV will invest in mcards anytime soon.
 

· tivo lover
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Stylin said:
I'm with CV in NY and they usually roll the latest products out to my area first. I called about MCards and a Tech Supervisor told me he was aware of them, but had heard of absolutely no plans to offer them. He said the demand for single stream cards was still pretty low, so doubts CV will invest in mcards anytime soon.
just had to add that the reason CC use is so low is because the cable co's don't want you to know about them. its kind of a catch22. however, you watch what happens when a major CE advertises cc's will save you money every month. but until that day comes, cc use will be at a snail's pace.
 

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I just picked up 2 Tivos (1 s3 and 1 THD) yesterday from BestBuy in Freehold NJ. They matched CC's price and also gave me the Rebate form for $200. ( they got 1 series 3 left).

Anyway, when I called Cablevision to make an appt. The girl told me that Id need 1 M-card (THD)and 2 S-cards (S3). Maybe they finally got a clue now.
 

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just had my 3 TiVo HD's installed the other day with Cablevision in Oakland..all S cards...6 in total... i never asked about M and they never mentioned.
 

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I know some of the installers for CV. They know about TiVos, at least on Long Island. The installers have all gotten copies of the install sheets for the Series 3 units (usually on their own) and are all becoming familiar with the units. They do not know they difference between a series 3 and a tivo-hd since they are so new (relatively) but they installers pretty much know how to deal with them now.
 

· TiVo User since 2001
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wmelnick said:
I know some of the installers for CV. They know about TiVos, at least on Long Island. The installers have all gotten copies of the install sheets for the Series 3 units (usually on their own) and are all becoming familiar with the units. They do not know they difference between a series 3 and a tivo-hd since they are so new (relatively) but they installers pretty much know how to deal with them now.
CV uses a contractor in central NJ to install their cable boxes and CC's.

The two techs that came to my house (first batch of CC's were defective) had never seen a TiVo S3. I did the install and they made the phone call to dispatch.
 

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JacksTiVo said:
CV uses a contractor in central NJ to install their cable boxes and CC's.

The two techs that came to my house (first batch of CC's were defective) had never seen a TiVo S3. I did the install and they made the phone call to dispatch.
It was nice of them to charge you $46 (that's what they charge in my area) for the privilege of doing it yourself :mad:
 

· TiVo User since 2001
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dbenrosen said:
It was nice of them to charge you $46 (that's what they charge in my area) for the privilege of doing it yourself :mad:
Two visits had to cost them a lot more than the $46. It is beyond me why they do not want their customers to do it themselves if they have the know how. Probably because there are so many defective CC's that they do not want to hear from irate customers who have to return for another set of CC's.
 

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To bring a old thread back to life...
As of this morning, M-Cards are available to Long Island Cablevision customers for TiVo-HD's.
I have an no-charge service call scheduled for Friday 7/18/08. They wanted to charge for the truck roll to pull my old (quan 2) S-Cards but I told them if they charge for removing the always troublesome S-Cards then they can take both of the cards, their cable modem and the SA8300HD DVR with them and cancel my account with Cablevision.
They agreed to do the exchange for free.

PS- they may tell you the M-Cards aren't available for Long Island yet, but they just got an email referencing it this morning, so stick to your guns.
 

· tivo lover
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To bring a old thread back to life...
As of this morning, M-Cards are available to Long Island Cablevision customers for TiVo-HD's.
I have an no-charge service call scheduled for Friday 7/18/08. They wanted to charge for the truck roll to pull my old (quan 2) S-Cards but I told them if they charge for removing the always troublesome S-Cards then they can take both of the cards, their cable modem and the SA8300HD DVR with them and cancel my account with Cablevision.
They agreed to do the exchange for free.

PS- they may tell you the M-Cards aren't available for Long Island yet, but they just got an email referencing it this morning, so stick to your guns.
thanx for the headsup. been waiting a while for this, at least to save money (2 tivohd's) and have only one CC in each tivo will be better if a reboot is necessary. tivo and cc#2 never seem to like each other after a reboot. constant black/grey screen with a press of the clear key to remove cv's graphic is the only way out.
 

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Had my M Card in my Tivo HD in Bergen County, NJ since mid-March.
 

· Registered
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To bring a old thread back to life...
As of this morning, M-Cards are available to Long Island Cablevision customers for TiVo-HD's. .
Well, guess the joke was on me (again)!
Friday afternoon the Cablevision tech comes to the house and I see one card in his hand- I say "hope you brought more than one multi-stream card in case the first one is no good". He replies... it's a single stream card... we don't have multi-stream cards in Suffolk yet!
Didn't even let the SOB in the house :mad:
 

· Big Perm
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I had 2 M cards installed (one in each THD) around the beginning of March in the Westchester, NY area. Funny thing was, even though the tech said it was stupid, the main office was trying to force him to install 2 M-cards in EACH THD. When my TiVo kept telling him to bugger off with the 2nd card he finally called the office to explain to them why he didn't need both... man, the convincing he had to do!
 

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Well, after my last aborted attempt at getting a M-Card from the buffoons at Cablevision one month ago- I'm going to try again. I have a service call scheduled between 9AM and 8PM tomorrow for a M-Card install.
Wish me luck....
 

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OK, it's one month later and I finally got the Cablevision multi-stream card installed in my TiVoHD.
Things weren't looking good when the installer called in for the new card activation/binding and the operator at the call center said "TiVo's take cable cards?" ..... I'm not kidding- the installer had them on Nextel speaker phone. He tried to explain the process with her, but she was very confused so he then asked for another operator who had done some TiVo multi-stream conversions. Once we got the new operator on the line- the process took only 15 min and all my channels were working as they should. The install was Saturday morning, as of this (Monday) morning the channels that would constantly drop off- NBC-HD and FOX-HD were still working perfectly! Interestingly, as soon as he popped the multi-stream card in it did a firmware upgrade... when we looked at the firmware on the two single stream cards that were being replaced- the firmware was dated 2005!
 
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