MoCA has never been a problem with pairing. Always incompetence on cable company’s end. Make sure they have the correct Host ID and Data string.
Was this resolved yet for you and how did you get the cards? I can't seem to even get one Cablecard from spectrum(although they just came out today without one for the new install despite it being on the order), called the other day to add it to my new order, they came out without it(tech thought it was some sort of typo). Techs don't have them and the supervisor didn't have them and had me come to a store. Two stores in my area and neither had them; although one at least gets equipment deliveries every day so she said hopefully in the next couple of days they will get them in. The other store I asked a week or so ago and they said they normally have them, and were trying to get more but they apparently didn't... Hopefully once I get one they have fixed the activation issues if they have them in my area as well.NOTE TO ALL SPECTRUM PEOPLE (In Dallas)....
I just got off the phone with my technician before the call. Apparently there has been a ticket in their system for the past 2 weeks that no TiVO will activate on Spectrum's systems in the Dallas area where I live, the tech said it was something on how their systems talk to the TiVOs, didn't have a lot of detail on it but I do have that ticket number. If it was provisioned and activated before, like my Bolt was in June, it is fine, but if it needs a new card, it will not activate, any model. I have been put on a list to be notified when the issue has been addressed and he said it could be a week of two.
It didn't take me that long to get a hold of the right department. Just had to say activate a cable card about 3 times and get transferred. The guy seemed familiar with cableCARDs and TiVos. Its possible maybe that he could have troubleshooted it a bit more, but I think the issues with mine are related to it not getting setup right locally before they gave it to me and or its just messed up. Clearly the local people didn't even check because the ESM CSN is supposed to be 0x##/## MM/DD/YYYY but mine is 0xXX/XX unknown and val: I and it won't display the CC ID, host Id, and data id. The guy online put in the ticket today cableCARD for a TiVo in the notes, so its possible this was used in some other device on their end before that behaves differently than 3rd party DVRs.I get the feeling the Spectrum CC hotline is now just staffed with standard reps who are reading from a CableCard script. I hope I'm wrong.
I just noticed that part, nitro and I both have Motorola cableCARD systems on the headend of our districts. So you shouldn't run into the same issues at all. I suppose though you could always add another card to the account if they are around in your area to be safe.I'll be pulling a Cisco/SA CableCard out of my working HDHR Prime, and pairing it to the new Edge.
Yeah the TA is Motorolla as well.IYou mention a Motorola CC. Do you have a Motorola TA as well?