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bpurcell said:
I'm sorry, but you're ranting about having to spend 30 minutes on the phone to cancel your service??? I've had plenty of other subscriptions with various companies where I had to wait an hour or more. As for lack of online canceling, you're experience is EXACTLY why companies like TiVo require you to call. They don't want people to cancel off-the-cuff and hope to convince you to stay. That's hardly a TiVo-only practice. I don't know of any cable, satellite, or phone company that has online cancellation.
I cannot stand this kind of logic!

OP, your problem isn't legit because someone else once had to wait longer for something else. Also, other companies do this, and sometimes worse, so TiVo isn't at fault.
 
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