My first Bolt+ lasted 10 months. I got a replacement. It last ten months. Rather than getting yet another replacement, I set up an external 3.5" drive. The 2.5" drives that came with the Bolt are crap.I became a Tivo customer 30 months ago. I ordered a Bolt + (3 GB and 6 tuner model) and five minis. I am now waiting for my fourth Bolt + to be delivered. Doing a bit of quick math, each of the previous three Bolts has lasted, on average, ten months before failing. Am I just running across a series of bad units or have others in this community experienced similar problems?
For what it is worth, each of the five minis has failed and needed to be replaced.
As much as I love the Tivo system, this is all quite frustrating.
Two of my five of the minis are original. Three minis were replaced with refurbished units. In turn, two of the three refurbished units needed to be replaced. Replacing a mini is not that big of a deal. Replacing the Bolt + is a major pain.I'm surprised at your minis having problems. Mine have worked for years. I haven't seen many reports of problems
My Bolt+ is rock solid. Now my Ring Video Doorbell is another story, 3rd one in 3 months.....I became a Tivo customer 30 months ago. I ordered a Bolt + (3 GB and 6 tuner model) and five minis. I am now waiting for my fourth Bolt + to be delivered. Doing a bit of quick math, each of the previous three Bolts has lasted, on average, ten months before failing. Am I just running across a series of bad units or have others in this community experienced similar problems?
For what it is worth, each of the five minis has failed and needed to be replaced.
As much as I love the Tivo system, this is all quite frustrating.
Many of us have a piece of technology that drives us crazy, we just can't live without the high tech stuff, or so we think.My Bolt+ is rock solid. Now my Ring Video Doorbell is another story, 3rd one in 3 months.....
So true.Many of us have a piece of technology that drives us crazy, we just can't live without the high tech stuff, or so we think.
They will replace the Bolt with a refurbished unit. The price that they charge is prorated by how long it has been out of warranty. They will explain the two options for returning the unit when you talk to tech support.my bolt+ harddrive failed today, had it for 3 years. Do they still replace units for free or do they charge a lot?
thanks, they quoted me $150 for replacement, but when I asked if there were any other options they dropped it down to $79.They will replace the Bolt with a refurbished unit. The price that they charge is prorated by how long it has been out of warranty. They will explain the two options for returning the unit when you talk to tech support.
I've been using a 2TB WD20NPVX for my Bolt Vox for 11 months, which might be a better compromise.thanks, they quoted me $150 for replacement, but when I asked if there were any other options they dropped it down to $79.
Would paying for the refurbished unit for $79 be a better option than trying to replace the harddrive myself?
I'm glad that you pushed back with TiVo, as the quoted replacement cost has gone anywhere from $0 to $150 or $200.thanks, they quoted me $150 for replacement, but when I asked if there were any other options they dropped it down to $79.
Would paying for the refurbished unit for $79 be a better option than trying to replace the harddrive myself?
You have already lost all of your recordings. I would just pay the $79 for a replacement.thanks, they quoted me $150 for replacement, but when I asked if there were any other options they dropped it down to $79.
Would paying for the refurbished unit for $79 be a better option than trying to replace the harddrive myself?
