[rgr]

Apparently today was a rescan day - where several major channels changed antenna frequencies in my area (Sacramento). But a rescan doesn't find them and the channels (Fox, CW, and others) are just blank. Is there a solution for this?

 

[Mikeguy]

Yes: for TiVo to get off its backside and do, now, what it should have done in advance to prevent service disruption. I would complain to TiVo (chat works nicely) so that it records your name and area and might even let you know when things are fixed. In the meanwhile, seemingly nothing else to do but sit and wait for TiVo to get its act in gear.

From another post here, from a TiVo customer 5 miles from its Silicon Valley HQ: the same situation, which TiVo itself (along with its employees) will be feeling, lol.

 

[rgr]

I called support and went through channel by channel which ones were missing and what the relevant frequencies were. They went away for a moment to check something and when they came back, said that there many such reports. The frustrating part is that the channels have been notifying viewers for quite awhile that this would be happening today at 1pm. There's even a website that lists all the affected stations and when the changeover would happen. I'd think Tivo would be on top of this, but then, they never have been. So that's just wishful thinking.

 

[rgr]

Update: this was resolved by Saturday - not a bad turnaround time.