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Discussion Starter · #1 ·
I have a TiVo Bolt that is unable to connect to the TiVo service when connected to my LAN via MoCA or Ethernet. When it fails, I get a C15 error after the "download account status" phase of the connection appears to time out (~5 minutes.) WiFi works, no problem.

Now, I've purchased a Mini which requires the Bolt be connected to the network via either Ethernet or MoCA. The Mini is connected to my LAN via MoCA (I have a third-party MoCA bridge set up) and has no problems connecting to anything (the Bolt, TiVo Service, Netflix, Amazon Video, etc.)

The Bolt is connected directly to my router (Amped Wireless TAP R-3.) Taking advice from other posts in this forum, I have set up unique static IP addresses for all TiVo MAC addresses on my LAN. In all three network connection modes, the Bolt's diagnostics/tests come back successfully. Network status pages all show the same network information, except for the IP address. Additionally, third-party services such as Netflix and Amazon Video work without a problem in all three modes.

Rebooting the Bolt changes nothing about the above scenario.

Help me, TiVo community, you're my only hope!
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