I had a guy show up wanting to survey me from Bluegrass Satellite. He said they were checking up to see if customers were satisfied with their installs. I used the movers program a few weeks ago and the installer was terrible. I informed the guy that showed up today that I was unhappy with the install. He said that the install was sloppy and said he was going to get another installer to come out and redo it. I must say I was surprised that they are checking up on their installers. I will be even more surprised if another installer shows up and does a cleaner install than the first installer.