ATTENTION TIVO - Please note new Time Warner NYC Lineup as of 10-15

This site isn't run by TiVo, Inc.

You have to notify the company to get your lineup changed.

Try here-
http://customersupport.tivo.com/Lineupform.aspx

THAT is where you report such things online.

Notified, but also posted here in the hopes that one of the Tivo folks picks up on it sooner.

Thanks.

I (and a few others, I believe) reported this to TiVo via their form a few days ago. I know this it Time Warner's fault, but given how many people are affected by this (this being NYC), and how it just appears to the average user that their TiVo's are just not recording the right things anymore, you'd think they'd be on this super-fast with a fix.

--Tedd

Bypass the middleman (TiVo) and email Tribune Media Services about this. I believe there is an email link on http://www.zap2it.com

JimSpence said:

Bypass the middleman (TiVo) and email Tribune Media Services about this. I believe there is an email link on http://www.zap2it.com

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Did that, twice over the last few days. Still nothing.

Is the lineup correct on the zap2it.com website? If not, then I'd contact TWC NYC and tell them to get their act together.

JimSpence said:

Is the lineup correct on the zap2it.com website? If not, then I'd contact TWC NYC and tell them to get their act together.

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Nope. Still wrong on zap2it. And it's almost a dozen channels that are added or moved.

Is this still affecting people? It's the 20th and I still have this problem.

Hi,

I realize that I'm in a different area / cable provider. I have been arguing with TiVo / Comcast / Tribune Media for over a month now to correct my lineup. Hopefully you guys have better luck. In my case, no time line has been given! Be aware that the problem more than likely lies with TWC not confirming the changes to the lineup.

Bob

deadalien said:

Is this still affecting people? It's the 20th and I still have this problem.

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Same here.

--Tedd

gastrof said:

This site isn't run by TiVo, Inc.

You have to notify the company to get your lineup changed.

Try here-
Had to take the url off, only my second post.

THAT is where you report such things online.

Click to expand...

I submitted this form early this morning for one of my two tivos. About two hours ago, that tivo was updated. Seems like too fast a turn around time, but it's also too much of a coincidence.

If my other tivo still has the issue in the morning, I'll submit the same form for that one, and see what happens.

Tivo updated the TWC NYC Lineup on Sunday. All is well.

Thanks all.