Anyone with both HR10-250 and HR20... Activations problems?

1094 Views 8 Replies 5 Participants Last post by cancan, Jul 31, 2007

cancan

Discussion Starter · Jul 30, 2007

Hi, I'm going to activate my new HR20. I remember reading somewhere that after activating their HR20 on a account with and HR10-250 they had some problems with their Tivo service and their HD locals. Can anyone give some advice on this? I don't want my Tivo stop working because some D* CSR mess with my account!

Thanks!

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videojanitor

· #2 · Jul 31, 2007

It's been a long time since I did it, but there were no problems when I added an HR20 to my account -- it had no effect on the HR10-250 at all.

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cancan

Discussion Starter · #3 · Jul 31, 2007

videojanitor said:
It's been a long time since I did it, but there were no problems when I added an HR20 to my account -- it had no effect on the HR10-250 at all.

Thanks! Great news!

You are still receiving your HD local from the satellite? Where are your locals from?

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videojanitor

· #4 · Jul 31, 2007

I get HD locals from the satellite *and* with an antenna on the HR20. The HR10-250 only gets HD locals with an antenna. In both situations, I get more HD locals with the antenna because DirecTV only offers four HD local channels in my area (which is pretty much the norm).

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bonscott87

· #5 · Jul 31, 2007

Some people have had issues with the DVR functions on the Tivo not working. The DVR authorization for Tivo's is different. Basically after you get your HR20 activated and running verify that your Tivo's are still ok before you hang up. Just try to record something on one and you'll know if you have an issue.

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dthreet

· #6 · Jul 31, 2007

I have had issues with error 81, however I think its has to do with using ptvnet and 6.3d. Because I can slice back to 6.3c and make a daily call and have no error 81. Then if i slice back to 6.3d daily call message comes back and error 81.

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litzdog911

· #7 · Jul 31, 2007

No problems here with both an HR10-250, HR20, and several other DVRs on my account.

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cancan

Discussion Starter · #8 · Jul 31, 2007

videojanitor said:
I get HD locals from the satellite *and* with an antenna on the HR20. The HR10-250 only gets HD locals with an antenna. In both situations, I get more HD locals with the antenna because DirecTV only offers four HD local channels in my area (which is pretty much the norm).

Ok! Great! Thanks again!

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cancan

Discussion Starter · #9 · Jul 31, 2007

Thanks everyone for the advice! I would check my TIVO before hanging the phone.

Thanks again!

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