I had this problem about a month ago. I did a reboot and the guide data started trickeling back, but it did take longer for the "To Do" list to update. Shows listed in the guide data took a while to appear on the To Do list, this included season passes.
This weekend, I lost my program guide information on one of my two HD-250s but not the other. I unplugged the power for about 30 seconds. When it rebooted, I still did not have guide information. However, it did appear when I checked back about 15 minutes later. I missed some season pass shows, which is quite irritating. Do I now need to reset my season pass information and check my To Do list? Does anyone know what causes this to happen? If so, does it happen in clusters ... that is, does it happen to a lot of us at about the same time?
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