[Mister B]

Tomorrow I am getting a new Edge for Antenna with Lifetime from Channel Master. I see on the Tivo website that two old lifetime units are still on my account. One went to the dumpster years ago and I gave the other to a relative who never used it. Is there any reason to register my new device with Tivo? If I should have guide problems, I could always just submit a ticket with one of the old Lifetime's receiver number.

 

[mattack]

so you can transfer programs between tivos? So you can download shows from your tivo?

 

[gigaquad]

If the previous owner feels like it, he can report it to Tivo as stolen and you'll have no access to the new machine, so there's that.

 

[Mister B]

Well, I would never have two Tivos and I can not imagine that Channel Master would report a new unit sold to me as stolen. However , I have done a bit more research on the subject and it seems that in the past (but not recently) Tivo offered upgrade deals to current customers only if their unit had been active in the previous six months. I have also explored the "Tivo On-Line" web site and it seems the machine would need to be registered to set a recording from afar. While that also is not likely in my life, Never say Never.

 

[dishrich]

One went to the dumpster years ago and I gave the other to a relative who never used it.

You can always submit a service ticket to have those COMPLETELY removed from your account; I recently did this for a Mini that I bought off WOOT years ago, that was DOA, but was still on my account; I could never get them to remove it, though.
Recently I had reached the limit on # of devices you can have, so I finally opened a ticket to have it completely removed...they FINALLY did that.

 

[cwoody222]

Why WOULDN’T you register the new one?

I don’t think any networked feature will work - networking other units, using Minis, using mobile apps, etc.

You should absolutely include the new unit on your account to avoid issues in the future.

 

[tommage1]

You can always submit a service ticket to have those COMPLETELY removed from your account; I recently did this for a Mini that I bought off WOOT years ago, that was DOA, but was still on my account; I could never get them to remove it, though.
Recently I had reached the limit on # of devices you can have, so I finally opened a ticket to have it completely removed...they FINALLY did that.

Some units can NEVER be removed from your acct. Some S1/S2/S3 I used for upgrade deals went into inactive. And will be there forever. Cannot be moved to another acct or removed entirely. Since I was over the limit of 12 I had to move the ACTIVE units to another acct. When you go over 12 it screws everything up, Tivos can't see each other, transfer, even stream in some cases. If you ever get a trade in deal I suggest moving the unit you will be deactivating to another acct first as it may become a permanent "door stop", not only as a Tivo but taking up space on your acct forever, I have 4 like this on my main acct. So am forever limited to 8 active on my main. Can be a major problem if you have downloaded shows to computer, the TSN will no longer match so cannot transfer them back.

 

[dbpaddler]

Well, I would never have two Tivos and I can not imagine that Channel Master would report a new unit sold to me as stolen. However , I have done a bit more research on the subject and it seems that in the past (but not recently) Tivo offered upgrade deals to current customers only if their unit had been active in the previous six months. I have also explored the "Tivo On-Line" web site and it seems the machine would need to be registered to set a recording from afar. While that also is not likely in my life, Never say Never.

Ha.. What kind of "upgrade deal" do you think you'll ever see from an Edge? You've bought the last of the line.

Sent from my SM-N981U using Tapatalk

 

[shwru980r]

Tomorrow I am getting a new Edge for Antenna with Lifetime from Channel Master. I see on the Tivo website that two old lifetime units are still on my account. One went to the dumpster years ago and I gave the other to a relative who never used it. Is there any reason to register my new device with Tivo? If I should have guide problems, I could always just submit a ticket with one of the old Lifetime's receiver number.

If your Tivo is stolen, you could cancel the service online and have an online record of the device information for insurance purposes.

 

[Mister B]

I called in to get it registered. It was not particularly pleasant but I got it done. The woman had some high pitched accent and I did not understand much of what she said. As far as the three old units I wanted removed from my account, she said there was only one. I told her I was looking right at them on the computer site but got no reply. She did remove the one.
Hopefully, any further dealings with them can be done on-line.

 

[pj1983]

Hopefully, any further dealings with them can be done on-line.

That makes we wonder -- if I can register/activate a new box on-line without human intervention, then why can't I de-register one and remove it from my account the same way?

Never mind, I already know: it's TiVo, and the idea falls under the same non-customer service concept of "Let's make as hard as possible to cancel our service to pad our revenue figures" (cf. SiriusXM).