[auee]

I've had my HR10 for 3 years now with no problems until recently. For about a week now, I periodically (multiple times / day) get the "Please insert Access card" message at the bottom of the screen in the blue box. When this happens, the screen goes black and all I see is the message. A few seconds later, the picture comes back. Is this a problem with HR10 or has the access card gone bad (which would be odd)?

Thanks,

-jon

 

[old7]

Try pulling out the card and clean the contacts. Rebooting the TiVo might also help.

 

[cramer]

There's also a tiny contact switch at the back of the socket. You'd have to open the tivo to do anything about that, 'tho.

 

[TyroneShoes]

I once had a DISH CSR who told me to "get down on your knees and blow into the card slot". I though it sounded a little gay, and that maybe she was just jerking my chain, but it worked . Apparently dust and debris can get in there and muck things up.