Yes, I would definitely take the offer. Continue to use the TiVoHD if you are happy with it. I wish I could get that offer on my unsubscribed TiVoHD.
Did they give any indication of why you don't qualify and what it the qualifications actually are?I had called a couple of months ago to request this great deal and then yesterday sent an email request. The answer for me both times was I don't qualify, I did get an email response quickly, and will just continue to use it unsubscribed which is a pretty good deal.
I can't think of any reason why I can't just post a copy of the letter I received.Did they give any indication of why you don't qualify and what it the qualifications actually are?
That isn't the same response I got when the $99 lifetime request was refused during a phone call I made a couple of months ago but in both cases I didn't meet the necessary criteria, even if that criteria changed some. I am not complaining, if I don't qualify, I don't qualify and I can think of no reason why I should get that deal but it didn't hurt to ask, twice. I don't really need three subscribed TiVoHDs but at $99 lifetime price, I would sure use a third one.Hello Chris,
Thank you for contacting TiVo Customer Support. I would be glad to explain your options for activating your TiVo HD.
Unfortunately your box would not qualify for the $99 Product Lifetime Service. This offer is reserved for customers who previously had a three year prepaid plan on their TiVo box. You can currently activate your Premiere for $9.95 monthly with no commitment or $399 for the Product Lifetime Service.
xxxxxx-xxxxxx is the reference number for this inquiry. Please refer to this number if you choose to contact us again regarding this request. In order to respond to this email, please log into your account at www.tivo.com/mysupport. Replies directly to this email will not be received.
Sincerely,
Janee'
TiVo Customer Support Representative
The $99 Lifetime for HDs that were on a 3 year plan purchased when Lifetime wasn't availible came along several months ago, but a different $99 Lifetime offer seems to exist as well. It first came up with people who got a Premiere and wanted to cancel their monthly HD, but seemed to spread to other HD owners who didn't ever buy a Premiere, and now it seems some S2 owner's are getting the deal as well, but there doesn't seem to be anywhere that it's plainly spelled out exactly who does and doesn't qualify and why.I can't think of any reason why I can't just post a copy of the letter I received.
That isn't the same response I got when the $99 lifetime request was refused during a phone call I made a couple of months ago but in both cases I didn't meet the necessary criteria, even if that criteria changed some. I am not complaining, if I don't qualify, I don't qualify and I can think of no reason why I should get that deal but it didn't hurt to ask, twice. I don't really need three subscribed TiVoHDs but at $99 lifetime price, I would sure use a third one.
I wouldn't believe a word of it, it sounds too much like she's confused lifetime at $99 on an older box after lifetiming a Premiere with getting the MSD rate on lifetime for the older box, and I wouldn't be surprised if she meant the lifetime subs on DirecTiVos, which is apparently a different and very confused and confusing deal.just talked to Tivo. She said that if I bought lifetime for a Premiere, then I could get lifetime for any lower level box for $99. But only one box at that price.
But if I was using satellite, I could buy $99 lifetime for more than one box(must be a Series 2 box I think though. So it will work with satellite.)They didn't say how many $99 boxes I could lifetime. I don't know how they know that you are using it for satellite. Maybe cuz they see your lifetimed box on your account shows a lineup for satellite?
You were being screwed..when i called to cancel my TiVo HD i was offered 99 lifetime. I also have a Premiere that is just 1 year old the 16th of next month that is paid yearly. My TiVo HD was also paid yearly..not monthly and was my primary TiVo and was 129.per year, the 99 lifetime offer was a no brainer..wasnt gonna cancel either wayjust talked to Tivo. She said that if I bought lifetime for a Premiere, then I could get lifetime for any lower level box for $99. But only one box at that price.
But if I was using satellite, I could buy $99 lifetime for more than one box(must be a Series 2 box I think though. So it will work with satellite.)They didn't say how many $99 boxes I could lifetime. I don't know how they know that you are using it for satellite. Maybe cuz they see your lifetimed box on your account shows a lineup for satellite?
She did seem kinda confused, and was surprised how long she put me on hold.I wouldn't believe a word of it, it sounds too much like she's confused lifetime at $99 on an older box after lifetiming a Premiere with getting the MSD rate on lifetime for the older box, and I wouldn't be surprised if she meant the lifetime subs on DirecTiVos, which is apparently a different and very confused and confusing deal.
Hmmm.... I just sent them an e-mail saying I am considering dropping my S3 that I've had for 5 years now and asking if they had any offers that would justify me keeping it.I have always paid monthly on my S3, and after activating a new Premiere and calling to cancel that S3, I was told to wait and see what he can do, and he informed me that because I had that box a "longtime" as a customer (I really haven't had the S3 all that long, really) that I qualified for the $99 lifetime on the S3.
I had called two weeks earlier to cancel that S3 (no new Premiere activation), and they didn't move offer me anything until I asked if they could do something for me, and the best they said was the $6.95 rate. I asked about the $99 lifetime, but he said I didn't qualify.
So, yeah, it seems there are a number of scenarios TiVo will allow the $99 lifetime, but it's a hard time figuring out ALL those instances in which one qualifies. For me, it really was the new Premiere.
They are just doing it to keep you as a customer in hopes you will upgrade eventually. There are very little revenue opportunities for TiVo on the S2 platform. In an ideal world, they want everyone on the Premiere platform as soon as possible.A $99 lifetime subscription on an S2 should be a no brainer for Tivo, since you can buy a used S2 with lifetime service on-line for that price if you search.
Do it or dont! Pick up the phone and cancel, why toy with emails. If they offer you lifetime change your mind if they dont enjoy whatever you think might be better than TiVo...legitimate threat, spare me the drama!So this is a legitimate threat from me... .
By transfering the service wouldnt the Elite become your primary TiVo, making the Premiere eligable for a MSD?I got a Tivo Premiere in July of 2009 for free (two-year contract). I contacted them a couple weeks back and asked if there would be a way to get a Premiere Elite for my wife for Christmas. They said I could just have the remainder of my contract transferred to a new box if I wanted to. So I went ahead and picked up the Elite. I'm hoping I'll get some sort of deal for the old Premiere. Because if not, it doesn't look like it has much of a resale value. Plus it would have to be good to warrant the extra Cable Card fee. Otherwise I'll probably just closet it.
Currently my Premiere is set to go to $12.95 in July of next year. I wonder if that will stay when I transfer to the elite?