What version of the software are you on? Is the unit hacked? And, if it's not hacked, is the unit backlogged with messages to the point if you try to check them, the unit locks up?Murdock said:I also have a DVR40 that doesn't want to download the 6.3e slices. I don't want to run 6.3e at this time but I would like to get the original 40 gig drive to update just so I will have a good image at 6.3e in case I need it in the future. Even forcing a call to Tivo doesn't work (Call completes but nothing downloads). I haven't tried forcing calls on different days of the week though.