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£50 Back from Virgin !

13111 Views 91 Replies 31 Participants Last post by  cwaring
Got an email saying that as the price of the Tivo had dropped I would be getting a credit of £50 ! :)

Well done Virgin for doing it before I asked !

:up::up::up:
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Bah. No email here. :(
anybody having recieved the mail care to let us know if you were S1 upgrade customers or early doors VM upgraders.

there seems to be a thought or two "over there" that us S1'ers might not be getting it.

thanks
I haven't received it and I am an ex-S1 user not VM Upgrader
where is "over there"? Can't find any reference to this in the usual haunts.
I haven't received it and I am an ex-S1 user not VM Upgrader
ditto, i wonder...
where is "over there"? Can't find any reference to this in the usual haunts.
nowhere special... http://community.virginmedia.com/t5/TiVo/bd-p/Tivo
I got the mail last Wednesday and am a S1 upgrader (But did have to ring them in the end due to keep missing the damm calls, installed just before the offical launch though so should have still been on the S1 deal)
4 emails from virgin over the last 2 days, but no mention of £50 :(
4 emails from virgin over the last 2 days, but no mention of £50 :(
Nothing here too as a S1 early installation jobbie, although my Sis-in-law who was installed at the start of the normal installation run got her £50 a couple of days ago.

Is anyone planning to call VM and remind them that they've missed 200 odd people!
Or perhaps there's actually quite a few so they're working their way through them gradually.
No sign of any email to me yet ... though I have had email 2 of the "this is how to use a TiVo" series.
Perhaps the original S1 users are not included in this £50 cahback as their deal was fulfilled?

Their deal was very early install with a reduced activation charge over others.

Perhaps the cashback is only for pre-registered existing customers?
I've been thinking the same thing for a while now.
Got my email promising £50 refund but still waiting for it
an S1 owner here, but forgot to register that way

normal upgrade and got the £50 refund email a few days ago
Perhaps the original S1 users are not included in this £50 cahback as their deal was fulfilled?

Their deal was very early install with a reduced activation charge over others.

Perhaps the cashback is only for pre-registered existing customers?
How would we know whether our early install was because of registering as an S1 user or an existing XL customer. I did both and then waited for the phone call and installation was AFAIK 15th Feb.
How would we know whether our early install was because of registering as an S1 user or an existing XL customer.
Well I asked which list they had got my name off :)
How would we know whether our early install was because of registering as an S1 user or an existing XL customer. I did both and then waited for the phone call and installation was AFAIK 15th Feb.
I think the installation date says it all. I think you were installed as a previous S1 owner. I don't think any pre-registered customers got installs until much later.

PS The infamous Dean emails didn't come out until the end of March and pre-registered customers weren't able to order until a couple of weeks later.
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