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  1. TiVo Premiere DVRs
    Like many others, I got a letter from Xfinity regarding MPEG-4 being required, I'm trying to determine if I will need to replace my Tivo. When I display System Information, it displays that it is a "Series 4"... It looks like a Premiere, but it's been a few years since I bought it... I would...
  2. TiVo Help Center
    I have TiVo HD, in Tucson. Lost a bunch of channels in mid-Jan, which I believe was when local Comcast began the MPEG-4 switch. My machine had trouble downloading the software upgrade, but TiVo finally helped install it for me, and everything worked. Now, on those same channels sometimes the...
  3. TiVo Series3 HDTV DVRs
    Folks: I have a Tivo series 3, HD, 165 hours of HD, software recently updated to 11.0n.B1-01-2-652. Yesterday I called support -- They said i need a new Tivo. So does the TIVO support page. Today I called sales and they said the above software update covers MPEG-4. It looks from the threads...
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