I've been an TiVo owner since the Phillips/Sony days and have been fairly low maintenance with the mothership. All of my units are lifetime subscription and I've paid mostly full price for these subscriptions along the way.
Last week one of my older Roamios started to experience some...
I was recently asked to take a customer survey, and this is what I wrote after some thought (and a little research).
What do you think?
Since the merger with Rovi, Customer support has fallen a lot, and reliability of the devices as well. The New Tivo company seems to be counting on the...