I believe that Tivo customer service is dead. I apologize for this rant but wanted to share my frustration and recent interaction with the company. By way of background, my claim still shows "in-progress" although it will be three weeks tomorrow. (btw I have two active premiers with all-in, a...

Please note that this is my THIRD replacement unit from TiVo, this one being in a retail box, not an exchange/refurb. Someone, PLEASE try to help me with this. I posted in an earlier thread, but based on a suggestion from another forum member am now starting a far more specific one. This...

To compress this story as much as possible, back in March I got my parents a TiVo Bolt Vox to use to get OTA channels and streaming services. It worked for about 2 months before it had a sudden and catastrophic tuner sensitivity failure. After much troubleshooting and getting insistent with...

I activated my new Bolt and it remains activated for a few minutes then becomes deactivated. I manually connect to the service or reboot and it works for a few minutes then deactivates again. I unplug for a while and that does the same. In the System Information setting, it shows the service...

I am now on my 5th cable TV box in 6 months. The last one lasted 2 weeks, The one before made it 6 weeks. I have NEVER in my entire life (78) experienced so many failures for a piece of equipment. I suspect every one of these failures is a result of lightning strikes somewhere in the area, as...

I have a TiVo Basic with 2 Actiontec ECB200's MoCa adapters, one at the cable modem end and one at the TiVo, going to a tp-link 8-port switch, which fed Tivo, TV, Blu-Ray, Xbox and AV Receiver. It all worked just fine (2 green lights on) for a year. But this part week, no green lights, and no...