I connect via Ethernet. All the diagnostics indicate that everything works (in particular, test results for TCP ports indicate ports are available). I can stream Netflix to my TiVo Premiere, so I know I'm connecting to the router. However, when I connect to Tivo Service to download schedules...

My TiVo has not been able to update successfully for over a month. It is connected to my network through MoCA client. When I attempt TiVo Service Connection in Network Settings... Preparing... Done Connecting... Done Getting Info... Connection Interrupted (after a few 30 seconds of a...