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  1. TiVo Help Center
    I am a many year happy Tivo customer, updating regularly to have the current equipment. I have five Tivo Mini Vox 4ks in my home attached to a Tivo Bolt 500Gb with the XFinity cable card. Everything has worked well until the past few weeks, which I now understand from Tivo support was when a...
  2. TiVo Help Center
    Yesterday my iPad was running the iOS TiVo app just fine. Today, it gets stuck at the launch screen and never connects to my TiVo (nor presents me the prompt to connect to my other TiVos). Additional pieces of information: I've tried force quitting the app, doesn't help I've tried rebooting the...
  3. TiVo Bolt DVR/Streamer
    I'm planning on buying a 4k TV (specifically Sony XBR65X930D) and a Bolt Plus. I already have Charter Spectrum cable (Pasadena, CA) through a TiVo Premiere XL, which the Bolt Plus will replace. Can you please tell me what would be my requirements to make sure I'm viewing in 4k? 1) What would...
  4. TiVo Help Center
    Hello! I am a newer Tivo user, and consider myself somewhat tech savvy but I am having issues with setting up my Tivo Bolt as a Moca Bridge and was hoping to get some help. My Tivo Setup: Tivo Bolt - 500 GB - Set up by myself Cable runs from Wall to Splitter (5-2.4Ghz) - This splits to cable...
  5. TiVo Help Center
    Hello, Hoping to find someone with a similar problem (or ideally, a solution). I have a Tivo Bolt and a Samsung JS8500 4K TV. If I use an Xbox, Wii U, or Blu ray player with the TV... everything is fine. The Tivo Bolt is even fine, as long as it's not live TV. Recorded shows, netflix, amazon -...
  6. TiVo Bolt DVR/Streamer
    Netflix on Bolt, only in 1080i and according to Video options, I cannot highlight above 1080p. However, You Tube is working in 4K. I also know I have the right cable and ports, on a 1 year old SONY 4K. TiVo says it's a Netflix issue, and Netflix says it's the Bolt. Spent two hours being bounced...
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