YoutubeTV app video freezes while audio continues

Discussion in 'TiVo Stream 4K' started by sandersx2, Mar 3, 2021.

  1. foghorn2

    foghorn2 Well-Known Member

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    May 4, 2004
    Las Vegas

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    But the shipping is almost 11 bucks. You can get the whole thing for less than 37 at walmart, and get the 1 yr extended warranty/insurance too- just in case ;)(as Chris Rock would say) it "breaks" after 6 months .
     
  2. shwru980r

    shwru980r Well-Known Member

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    Jun 22, 2008
    The Fire TV 4K is running Android 7.1.
     
  3. Sequoia225

    Sequoia225 Member

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    May 14, 2005
    Mine even freezes playing recorded programs. I tried to watch my "recorded" SNL and it kept freezing after playing about 10-15 seconds.
    Man this is really BS. I cant imagine its anyone but Tivo's fault, since YTTV works fine on everything else Ive tried it on.
     
  4. andybech

    andybech New Member

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    Aug 30, 2011
    But neither seems in any hurry to fix it given that it has been a known problem for 6 months. YTTV just gave me the runaround that it was not a known problem but they were "elevating it" to the engineers. I like YTTV enough that I probably just want them to send me a discount on a Chromecast streamer, but it is kind of irritating that nobody seems bothered by a problem that I am guessing thousands of users are having.
     
  5. Moebius

    Moebius Member

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    Nov 25, 2002
    Not there...

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    I turned on the TV to find all my favorite apps had been removed from the toolbar. I actually got excited for a moment thinking maybe they had dropped an update. Foolish me. Tried to watch a recorded program and it was freezing every few seconds. Gave up and rebooted. Admittedly it worked a little better after that, but not much. I’m on the verge of ordering another shield and being done with it.
     
  6. Hi8

    Hi8 Switched to ChromeCast!

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    Mar 6, 2002
    Yeah, I have two TS4K streamers. They both have the same issue. The problem is ONLY using the YTTV app.

    I also have Apple TV , FireTV 4k & Nvida Shield. TS4K is the ONLY one that has this problem. I have ordered a new Chromecast Ultra, soon to replace the TS4K. It's so frustrating having to launch another platform, if I want to watch a recorded show. Live videos NEVER freeze.

    Big disappointment, gave them plenty of time to address this issue, with no response.
     
  7. Jim Leonard

    Jim Leonard New Member

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    Apr 23, 2021
    I am having the same problems. I'm guessing everyone that has this issue had to use Tivo because we do not have smart TV's that have the youtube tv app? I have relatives that recently starting streaming youtube tv, they have newer smart TV's and they do not have these freeze up issues. My tv is around 7 years old. I hope I don't need a new tv!!!
     
  8. James Mason

    James Mason New Member

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    Apr 23, 2021
    Same problem! We just bought two TS4K for use with new YTTV service after leaving DirecTV. This video freezing is about to push my wife back to DirecTV.
     
  9. scottchez

    scottchez Active Member

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    Sling works. But of course Tivo partners with sling so Tivo cares. Tivo does not even list you tube as support. No partnership
    The seem to force you to sling
    Worked for me. I switched. Had no choice. Freeze makes it not usable. Wish I could return the tivos. I also got two
     
  10. Hi8

    Hi8 Switched to ChromeCast!

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    Mar 6, 2002
    Fixed MY problem!

    Just bought received & installed a ChromeCast Ultra!

    Works Perfectly!

    Took a while, but was able to get the TS4k Remote paired to it, however it had delayed response to button presses. So, I can't even use the Remote that I liked!

    But NO MORE FREEZING! :):p
     
    mschnebly likes this.
  11. moyekj

    moyekj Well-Known Member

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    Mission...
    Problem is the ChromeCast a little sluggish from my experience. I found TS4K more responsive. Ended up with expensive NVIDIA Shield which is responsive and doesn't experience the freezing issue and using Fire Stick 4K on another TV which is also pretty responsive and no freezing issues (but has annoying Amazon advertising).
     
  12. andybech

    andybech New Member

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    Aug 30, 2011
    I have not used the Chromecast but am wary if it is more sluggish. I like starting a sports game 30-60 minutes behind live and fast forwarding through commercials or even between at bats in a baseball game. A sluggish device would make that annoying. The Tivo did that very well until this freezing issue surfaced.
     
  13. Moebius

    Moebius Member

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    Nov 25, 2002
    Not there...
    At this point, I'm just waiting till I see a decent sale on a Shield. I've got 2 Shield Pros, 2 Fire Sticks, and the TS4k in the house right now. The Shields of course are far and away the superior devices. The Fire Sticks are fine, but I hate the Amazon adverts, and the changes they made to the interface. Other than the YTTV issue, I really do love the Stream, but since YTTV is my primary (pretty much only) live TV/DVR service, it's all but unusable for that.

    It looks like after 20 years as a loyal TiVo guy, as soon as a good coupon or sale on the Shield comes along, I will be a completely non-TiVo household. I'll just add the Stream to the stack of TiVos in my office waiting to sell or give away.
     
  14. James Mason

    James Mason New Member

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    Apr 23, 2021
    Finally gave up and returned the two TS4K devices because we liked YouTube TV more than TiVo and Sling.

    Unfortunately, Sling was not an option due to no local channels and we aren’t in an area served by Locast. I had hoped to rejoin the TiVo family because we had three TiVo devices until we moved into a rural area without cable.

    TiVo, we tried. Sigh....
     
  15. Diacritical

    Diacritical Member

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    Jan 10, 2003
    Brooklyn...
    I don’t know if it’s coincidence or it actually worked, but I just watched 6 hours of YouTubeTV without issue. First time since the last update. Changed DNS to 1.1.1.2,1.0.0.2 and cleared app cache. Now, I’m sure it will happen again once I post this, but so far so good.
     
  16. IanC

    IanC New Member

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    May 1, 2021
    Nothing works, folks. No different DNS servers, no older app version...it's broken.

    BUT!

    Let's not forget, this IS a Chromecast. For the CC veterans out there, we're used to running everything from our phones anyway. So do that! I have been casting for the last 30 minutes with ZERO issues! I can't believe it was that simple! Just remove the YouTube TV app completely and use your smartphone or tablet to cast from there.

    After spending 4 hours of my life I'll never get back bashing my head against the wall, the lightbulb went off. Now I feel like a super genius, basically...

    You're welcome!
     
    fattymcbuckles likes this.
  17. dsa1971

    dsa1971 Member

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    Feb 9, 2008
    Glad that’s working for you. I’m definitely not doing that. At this point I’m just back to fire tv. It’s ridiculous this issue hasn’t been resolved by TiVo or google yet.
     
  18. Jason101

    Jason101 New Member

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    Apr 1, 2021
    YouTubeTV followed up on this issue after their engineers going back and forth with me for 2 weeks. Their response on the freezing issue:

    After going with the Verizon Stream TV 4K (Android TV 10), and running now 3+ weeks without a single YouTubeTV freezing issue, I returned my 2 Tivo Streams on the last day of my return window. I recommend that Verizon Box (the second generation version) as it is much faster than Tivo. Don't go with the first generation or you'll be subject to the same freezing issue.
     

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