YoutubeTV app video freezes while audio continues

Discussion in 'TiVo Stream 4K' started by sandersx2, Mar 3, 2021.

  1. dsa1971

    dsa1971 Member

    67
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    Feb 9, 2008

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    This is happening for me on the mlb.tv games on YTTV. I have to switch to a different channel and then back to correct it. It never lasts long
     
  2. mwhip

    mwhip All better

    17,327
    56
    Jul 22, 2002
    Dallas
    Same problem and so annoyed. Mostly because I like the remote for the Stream since it turns my tv on and off, switches inputs, and controls volume of the sound bar.
     
    JaneMG likes this.
  3. siratfus

    siratfus Active Member

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    51
    Oct 3, 2008
    This is so annoying. I actually haven't used the TS4k for awhile. Been using the Fire Cube, but their update recently causes basketball games on Youtube TV to jitter. So I went back to the TS4k to see if it was a universal problem. Turns out, it isn't. Game is nice and smooth on the TS4k, but now this freezing thing. LOL! I did a Restart, then Reset. Still having this issue. You want anything to work right, just gotta pay for a Shield. I have the Shield in my family room, and it never has problems.
     
  4. andybech

    andybech New Member

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    Aug 30, 2011
    Only thing that works for me is 480p resolution. Which of course is not a fix. Since most of the broadcast is in 720p it does make me scared for all these devices once we start to get actual live 4K programming in some quantity. Pretty annoyed with the support that keeps asking us to do things that probably won't work. This is probably more Tivo's fault than Youtube TV, but they should at least be honest with us that there is no fix and (on YTTV's end) throw us a coupon for a discount on a streaming stick that should work correctly.
     
  5. davidg716

    davidg716 Member

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    Jan 20, 2015

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    I think this is exactly why they are in no hurry to fix the YTTV issue...
     
  6. Jason101

    Jason101 New Member

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    Apr 1, 2021
    A follow-up to my earlier post. I went ahead and purchased yet another android TV box -- Verizon Stream TV 4k (2nd Generation), which runs Android 10, and this problem is NOT present on that device. I've had it for about a week and can stream YouTube TV all day long in HD and it never freezes. Although the YTTV app is the same version #, the UI has some slight differences, so it must be something specific to Android 10. To be clear, the previous version of this device, the original Verizon Stream TV, is impacted by the freezing issue, so I suspect that Android Version 10 is the key here.
     
    Foogie and rick.jiii like this.
  7. rick.jiii

    rick.jiii New Member

    1
    1
    Apr 12, 2021
    I have the same problem
    Sling works just like it always did
    But YouTubetv freezes on all video content after about a minute or two.
     
    JaneMG likes this.
  8. Sequoia225

    Sequoia225 Member

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    May 14, 2005
    This issue goes back AT LEAST 6 months as someone mentioned it then on Reddit.


    I am new to the Tivo STream 4K as of a month or so ago, and have been getting this issue constantly on YTTV, various channels.
    This is ridiculous.
    I just turned on this morning to watch CNN and I cant get it to play more than 10 -20 seconds before freezing. Works fine if I pull it up on my laptop on a browser, so would stand to reason the issue is not YTTV.
    This is my first "streaming device", as I gave up Cable a short time ago. This and other issues with these devices are making me question that decision.
    Cmon Tivo, I have been a Tivo user for decades and been quite a fan and used to be impressed with the support and quality of your products. This issue is at least 6 months old.
     
  9. wicketr

    wicketr New Member

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    Mar 14, 2005
    My wife was watching an old episode of This is Us, and apparently older episodes from before this issue started stream PERFECTLY fine. But more recent episodes do not. So it's not necessarily some update that Tivo did to break it.

    Comparing the stats for nerds, they are using different versions of the AVC1 codec despite being played back to back.

    Good stream: AVC1.64002a
    Sticking stream: AVC1.4d402a

    I feel like there's a bug in there with the newer encoder that YouTubeTV is now using that's causing this issue. This could be why it's happening on more and more channels as they're rolling out the updated encoder across their channels. Whether it's something on Tivo's side or YouTube's side to fix, i don't know. They BOTH need to work on this issue like yesterday.
     
    Foogie likes this.
  10. mwhip

    mwhip All better

    17,327
    56
    Jul 22, 2002
    Dallas
    Went and picked up a Google TV Chromecast and sold the TiVo 4k on offerup. Problem solved.
     
    mschnebly, JaneMG and Sequoia225 like this.
  11. Sequoia225

    Sequoia225 Member

    33
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    May 14, 2005
    I am not going to put up with this for too much longer, from either company. I think its on Tivo's end, but YTTV should be just as concerned and pressuring Tivo to get this fixed finally. Saving money from cutting cable is only worth it if the alternatives actually work. As it stands, this is more frequent problems hindering any watching live tv than the Tuning adapter problems I had with TivoDVR/Cable that I wanted to get away from.
     
    JaneMG likes this.
  12. JaneMG

    JaneMG New Member

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    Apr 14, 2021
    Same issue. Spent hours and hours to no avail. Only happens with TiVo 4K Stream with YouTube TV stations such as CNN and MSNBC. Excellent internet connection, as checked by visit from friendly Xfinity tech, everything just fine - except the 4K Stream w YYTV. Started happening a couple of weeks ago and is now unbearable. I really would like to resolve or will need to get another streaming device.
     
  13. JaneMG

    JaneMG New Member

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    Apr 14, 2021
    ***exactly***
     
  14. scottchez

    scottchez Active Member

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    Dec 1, 2003
    I really love the TIVO remote.
    QUESTION: will it work on FireTV or say a Google TV if I use button mapper and somehow link the remote to the other device?

    Really this all comes down to is the Tivo Stream is not usable, but love the remote.
    Im out the $39.95 but trying to gain some of that cost back by using the remote?
    Ideas?
     
  15. crackers8199

    crackers8199 New Member

    19
    2
    Dec 8, 2020
    it does, and that's exactly what i'm doing. replacing the ts4k with a chromecast google tv, and using the tivo remote with it. taking the actual ts4k out for target practice before i set it on fire and then blow it up. actually going to purchase two more remotes for other TVs w/ CCGTV devices, the remotes are on tivo's site for $20.
     
  16. Mark Greinke

    Mark Greinke New Member

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    Apr 1, 2018
    I've got a TVS4K in my basement. Haven't used it for a month until today. Same exact problem. Has TIVO confirmed this is their bug? I like the fact this device allows me to connect an external device to the usb-c port, like a memory stick. Thats missing from the Google TV device.
     
  17. crackers8199

    crackers8199 New Member

    19
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    Dec 8, 2020
    no it's not. you can connect usb-c hub / storage / etc to the chromecast w/ google tv.
     
  18. Mark Greinke

    Mark Greinke New Member

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    Apr 1, 2018
    I assumed since the only USB c port on the Google TV is used for power, it could not also be used for external storage. So it can be used for both?
     
  19. crackers8199

    crackers8199 New Member

    19
    2
    Dec 8, 2020
  20. mwhip

    mwhip All better

    17,327
    56
    Jul 22, 2002
    Dallas

    I sold my T4K on offerup for $25. You could use that money for ammo...if you can find it. LOL
     

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