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Discussion in 'TiVo Bolt DVR/Streamer' started by sjmaye, Jan 14, 2017.
this happens around 13-15 mins on you tube. when it freezes if you hit advance then replay it will continue.
Who manages the YouTube app in TiVo? Is it google or TiVo? and has this been reported directly to them and have they acknowledged it or have they just provided workarounds?
I think Google has to provide the app. Youtube works fine on my Roamio OTA. I guess the Bolt has a different youtube app than the Roamio.
We have the issue as well.
Just curious -- are you watching the shows after choosing them with the TiVo?
Do you get the same problem, or not, or worse, by starting the video on a mobile app (i.e. Android) and casting to the TiVo from there?
I just watched a full episode of Top Chef Jr. on my Roamio. I see the loading message every now and again, but not very often, and it usually resolves by itself.
My Roamio OTA doesn't have the "Loading" Youtube issue. This issue only occurs on my Bolt.
I have Verizon FiOS with 1GBit symmetrical service.
My TiVo Bolt+ does this yet none of my other streaming devices have the problem.
Chromcast Ultra, Roku Streaming Stick+, built-in YT app on Samsung TV -- none have the problem streaming -- even 4k videos.
The network is NOT the problem.
YT congestion is NOT the problem.
I get this with Hulu and Amazon prime after about 15 minutes. Doesn't happen on Roku or Samsung smart tv
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I just emailed TiVo Support about this issue because I've been experiencing it for a while. Here was a different answer:
Thank you for contacting TiVo Customer Support.
We regret to let you know that the streaming issues you are encountering on Youtube app has been tagged as a Known Issue. We apologize for the inconvenience this might have caused you. We are currently working on getting this issue fixed as quickly as possible.
As of this moment, we advise you to follow the troubleshooting steps indicated on the articles I attached on this email. You will also receive an e-mail update once we have resolved the problem. Thank you for your patience.
The steps are the same other people have receivied: uncheck the Youtube app, force service sync, check YouTube app, force service sync, signout/signin of YouTube, reboot. At least they acknowledge it as a problem. Just wonder how long it will take to fix.
Unplugging my tv, waited 10 seconds, then plugged it back in. Seemed to have fixed it
unplugging your tv, or your Tivo? please explain.
also it doesn't avail itself until you play longer videos. have you tested with something around 20 mins or longer.
Still no fix for this, seems its getting worse even. I watch a lot of shows on YouTube and this is making me regret this box.
If you bought the Bolt primarily as a streamer then yeah, you bought the wrong box. I stream a lot of YT on my Roamio without issue but if I had this issue I'd be switching inputs to my cheap Roku stick instead. Tivos are DVRs first and foremost, the apps are second-class to almost every streaming option out there.
Sadly i had not found anything else with a cable card and streaming that suited my need. I dont even need 4K though, how they cant just have a simple YouTube app work i dont know...
Been putting up with this issue for months. Any updates on a fix?
For non-hydra, the recent update fixed it for me.
Me too! Been today, while watching YouTube videos, I had to select the next video... stop that one... then revert back to the video I was watching in order to watch more of it UNTIL the "LOADING" occurred again... & again... & again... I am PO'd. Paid a lot for this POS. Can't wait for another company to come out with something better. Yes, it's been updated and this never happens when I don't use the Tivo Bolt. The Loading problem that is.
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Quite a long time ago, I just began using my TiVo just to 'bookmark' YouTube videos to play on a different device. ANY other device. The 'Search' or other functions is great to find a video, but the playback is intolerable.
I wouldn't hold my breath waiting for Google to update the app on all the various TiVo's.
The TiVO YT app is now a major version behind the current app available on my Roku and Samsung "Smart TV"[sic].
Let's hope when they get around to updating it, it addresses the problem. Until then the app is unusable for any content longer then 15-20 minutes.