YouTube "LOADING"

Discussion in 'TiVo Bolt DVR/Streamer' started by sjmaye, Jan 14, 2017.

  1. sjmaye

    sjmaye Techie Wannabe

    180
    11
    Aug 28, 2003
    Hendersonvil...

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    Recently this app stops playing the video selected and pops up stating- "LOADING..." and never restart playback. I thought it may be the specific video being played, but I ran to my desktop PC and played the same video without issue.

    This has been happening a lot lately. Is there a way to fix it?
     
    dcbritboy and Fugubot like this.
  2. Fant

    Fant Member

    138
    18
    Aug 31, 2016
    Having the same problem here. Usually stopping waiting a minute and starting again works but not sure why it keeps getting stuck.
     
  3. sjmaye

    sjmaye Techie Wannabe

    180
    11
    Aug 28, 2003
    Hendersonvil...
    Actually, that better explains what mine is doing. It surprises me there are no other responses to this. Are we REALLY the only ones with this problem?
     
    dcbritboy likes this.
  4. BobCamp1

    BobCamp1 Well-Known Member

    2,050
    361
    May 15, 2002
    Nope.
     
  5. whoareyou_1999

    whoareyou_1999 Member

    58
    5
    Feb 3, 2016

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    Thread where people are seeing on mini's
    YouTube app crashes

    I think many people just give up on YouTube w/Tivo and use a different streaming device.
     
  6. RePo

    RePo New Member

    25
    5
    Jun 5, 2016
    Houston, TX
    My Bolt will play YouTube until the inserted commercial. It almost never recovers after that. If I jump ahead it will sometime buffer again and resume playing. The Mini's work fine. For extended youtube viewing I've returned to my pre-TiVo media device.
     
  7. CampnJim

    CampnJim New Member

    1
    0
    Dec 21, 2015
    There are definitely issues with the Tivo YouTube app. I also get the 'Loading' message, and often (maybe every time) after this recovers, the video starts in the middle and won't let me go back to the beginning, and also the timer/location tracker will get stuck where it's at and not advance with the video. Fortunately I have a smart tv with a great YouTube app that I can fall back on but I'd rather not have to. The main selling point of the Tivo to me was never needing to touch a second remote.
     
  8. sjmaye

    sjmaye Techie Wannabe

    180
    11
    Aug 28, 2003
    Hendersonvil...
    FYI- I contacted Tivo tech support. The instructions below seemed to have fixed mine.

    • Uncheck YouTube- From TiVo Central > Settings & Messages > User Preferences > My Video Providers
      • Uncheck Youtube from this list
    • Force a connection to TiVo service
      • TiVo Central>Settings and Messages>Network Settings>Connect to TiVo Service Now.
      • Run this process twice
    • Restart the Tivo
    • Recheck Youtube
    • Force one more connection
    • Then test for the issue again.
    I hope it helps you.
     
  9. Feb 1, 2017 #9 of 45
    sjmaye

    sjmaye Techie Wannabe

    180
    11
    Aug 28, 2003
    Hendersonvil...
    Well, that was short lived. It ran fine for maybe 10 videos. Now back to LOADING...

    I am now seeing a recurring theme as I get help from Tivo Tech support- "Reboot and everything will be OK"

    I am losing faith that the Bolt is the answer to my cordcutting needs.
     
    Rkkeller and Fant like this.
  10. Rkkeller

    Rkkeller Well-Known Member

    1,420
    45
    May 13, 2004
    I am in a few Cordcutting groups and the TiVos are looked down on especially since Tablo, HDHome Run and other OTA DVR's were released. I even contacted TiVo and asked about support for more cordcutting apps like Sling, DVTN and Vue and they said no plans at all right now. Your better off with a $30 FireStick for streaming over any TiVo like your finding out for yourself right now.

    If I did not have lifetime on my Bolt, I would have gotten a Tablo DVR long ago. It is just so much better for us Cordcutters and OTA.
     
  11. sjmaye

    sjmaye Techie Wannabe

    180
    11
    Aug 28, 2003
    Hendersonvil...
    I keep tabs on cord-cutting as well. Some of the devices/software solutions you mention are not a bed of roses either. I have read about many problems. I had Media Center for 8 years. I really liked it, but there was always some issue popping up. That did not go over well with the wife. The one thing I can say for the Bolt is that it just works. Uh, with the exception of the youtube app.

    As I see it, Tivo is in the business of selling DVRs and the annual service subscriptions. Why would they ever want to bring an app like Sling and their cloud DVR to the Bolt? With a cloud DVR and Sling what would you need a Bolt for? The Bolt itself has performed pretty well for me. I am, though, disappointed in Tivo's commitment to streaming apps. They appear only to be a sideline they feel they need to include to attract buyers.

    I am glad I did not buy the lifetime package. This will be a big year for streaming services. You take that $30 firestick along with Sling TV DVR, Netflix, Amazon... it will be my final solution.
     
  12. CybrFyre

    CybrFyre Member

    195
    16
    Mar 25, 2008
    I wonder if the main issue is one with whatever y/t srvr the tivo is pulling from combined w server hosting the video. Or a bitrate thing. I've seen this type of wonkiness w y/t on the computer before as well. And sometimes is video specific.

    Sent from my Pixel C using Tapatalk
     
  13. Carl Huffman

    Carl Huffman New Member

    1
    0
    Nov 28, 2017
    I read above to do these procedures below to stop the "loading" issue on Youtube, but it still does it. This hasn't been a constant issue but it has happened many times in the past, today it's happened twice in an hour. There is really nothing that I know of that fixes the issue. If I abort the app, then return to Youtube it seems to solve the issue for awhile, say 30 minutes or so.

    Tivo tech was contacted about this a year ago by me but they said it was a Youtube issue, well then that doesn't explain why this issue only happens with my TIVO Bolt and no other method when I use Youtube. I use Youtube a lot, so this "loading" issue frustrates me. Maybe TIVO can use their weight with Google to figure out what the problem is?

    • Uncheck YouTube- From TiVo Central > Settings & Messages > User Preferences > My Video Providers
      • Uncheck Youtube from this list
    • Force a connection to TiVo service
      • TiVo Central>Settings and Messages>Network Settings>Connect to TiVo Service Now.
      • Run this process twice
    • Restart the Tivo
    • Recheck Youtube
    • Force one more connection
    • Then test for the issue again.
     
  14. aaronwt

    aaronwt UHD Addict

    23,434
    1,204
    Jan 31, 2002
    Northern...
    And why does it only affect some people? Youtube has been solid on my Bolts and Mini Vox.

    And those devices achieve the highest connection speeds out of all my devices with youtube. I'll see Youtube connection speeds up to 140Mb/s with my Bolts and Mini Vox.
     
  15. zexel

    zexel Member

    38
    19
    Aug 3, 2012
    Can you play a Youtube video longer than 25 minutes without it buffering or stopping. I can't on my Bolt but can on every other streaming device I own.
     
  16. aaronwt

    aaronwt UHD Addict

    23,434
    1,204
    Jan 31, 2002
    Northern...
    I've let it sit there and play a bunch of videos for a couple of hours, but I'm pretty sure none of those were as long as 25 minutes. I know I've played some 20 minute videos, but most were 10 minutes or five minutes.
     
  17. Rkkeller

    Rkkeller Well-Known Member

    1,420
    45
    May 13, 2004
    I watch YT everyday as I am a big gamer and every single day, after watching a while the "loading" message pops up and then i have to exit and go back in. Doesn't happen on my Xbox One X or Nvidia ShieldTV, only my Bolt. Strange thing is too, even still happens after I switched to the Hydra UI.
     
    Last edited: Dec 2, 2017
  18. shwru980r

    shwru980r Well-Known Member

    3,152
    327
    Jun 22, 2008
    I've experienced the "loading" issue on my bolt a few times watching 1 hour + videos. Just got a new Roamio OTA from the cyber Monday sale and was able to play a video on the Roamio that had the "loading" issue on my Bolt all the way through without the "loading" issue. Both Tivos are connected to the same router via ethernet. Probably too early to say that the Roamio won't experience the "loading" issue. I've got broadband internet 25mb.
     
  19. Gavroche

    Gavroche Member

    422
    5
    May 26, 2007
    State of...
    I experience it ALL - THE - TIME. Short videos are fine. Longer ones simply don't work. Sometimes it says "loading" and sometimes it doesn't... it just locks up. Sometimes I can get out of it with the back button and sometimes I can't. I have no such issues watching Netflix on the bolt so I have to assume this is a bug in the YouTube app somewhere. It's annoying, I agree!
     
    DBLClick likes this.
  20. PJFW8

    PJFW8 New Member

    7
    3
    Apr 2, 2007
    Exactly my experience on my Bolt+
     

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