Xfinity VOD app

Discussion in 'TiVo Coffee House - TiVo Discussion' started by TiVo_Ted, May 22, 2019.

  1. nrnoble

    nrnoble Active Member

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    Forgive me for being skeptical that such a Tivo App is currently under development and\or will see the light of day. :)

    Neither side wants to loose customers, especially Tivo, so it is to be expected they would state that a replacement App might always be possible someday. My thinking is why cancel existing Xfinity VOD functionality before having something ready, or almost ready to replace it?

    It might be more simple, it could be usage stats of VOD from Tivo users is too costly to support compared to the PPV revue that is generated. If I take myself as an example, I've never ordered PPV from Comcast, and watch Xfinity VOD about 4-5 times per month. But I do stream Netflix, Hulu, or Amazon Prime 2-4 hours per day.

    Overall, I am not too upset. I have a Roku box with the Xfinity app, so it just means having to switch to that app for streaming Xfinity VOD. The Xfinity App on Roku is OK, but is missing a lot functionality.
     
  2. ITGrouch

    ITGrouch New Member

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    I received the letter today in the mail from Comcast about the discontinuance of the VOD app. I never have ordered PPV and only used the VOD a handful of times, so losing that is no biggie for me. I have already dropped all of my Comcast TV service except for the minimal package for our area, which is included in my rent. At least I can use my CableCARD Bolt VOX with that and the other TiVo apps. I went with Playstation VUE using my Roku Ultra and paying 60.00 less per month for TV service to cover channels not in our Comcast minimal package and have the channels I watch plus an awesome sports lineup.
     
  3. ITGrouch

    ITGrouch New Member

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    I was a Charter Spectrum customer for years until I moved into a different county in TN and it is one of the few areas where Comcast is the provider and not Charter Spectrum or TDS. The lack of VOD on the TiVo from Charter Spectrum was not a big deal for me but I can understand customers who would love to have it. Oh how I wish that I still had their TV and Internet service. I only had minor issues with their service in the years I was a customer.
     
  4. ITGrouch

    ITGrouch New Member

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    I'm in Gallatin...I guess that maybe that's close enough? lol
     
    NashGuy likes this.
  5. schatham

    schatham Well-Known Member

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    I now get HD on the Roku app, nothing on my plan changed. This is new in the last month
     
    Last edited: May 24, 2019
  6. schatham

    schatham Well-Known Member

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    This! Maybe when a new cloud based Tivo comes out. I see this as the first step in Comcast removing Tivo, cable cards from use, baby steps.
     
  7. pdhenry

    pdhenry Recumbent

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    Yeah, same here now. I'm not sure when they turned it on because it was unsatisfactory to have a low-quality 16:9 screen surrounded by black on an HD set and so I wasn't using it.

    I'll be spending some time on my Roku TV that I only had connected OTA to see what the experience is like. So far:
    • You can't pause or rewind live TV
    • On at least some OnDemand content you can FF through ads but the picture doesn't advance while you're FFing. You have to watch the time numbers and attempt to FF increments of 15 or 30 seconds.
     
    giomania likes this.
  8. Whoever58

    Whoever58 New Member

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    If Comcast does this, I'll buy an antenna and connect my TiVo to that.
     
  9. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    They tried a few years ago, but even the Dem controlled FCC said that apps are good enough to satisfy the 1996 telecom act. They didn’t think it was important for 3rd party devices to have access to the underlying API to access channels and VOD directly.
     
  10. NashGuy

    NashGuy Well-Known Member

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    Yes, it was rumored that that was what Comcast would eventually do. Have service on 1 TV and use a Roku rather than a STB? Get $2.50 off your bill for customer owned equipment (same as CableCARD). Have service on your first TV with a STB and then add service to second TV with a Roku? That'll add $7.50 to your bill ($10 additional outlet fee minus $2.50).

    But as I said, Comcast is changing the way they charge things, going from a $10 charge for each additional outlet to $5 for each box. The first box is not included any more in the base channel package fee either. The sign-up process specifically refers to "boxes" and does not deal at all with the concept of "additional outlets" or "additional TVs" to be served.

    It may still be that once this very, very long beta trial ends for the Stream app on Roku that Comcast will start charging something ($2.50?) for each separate Roku device on your home network that installs and launches the Stream app. (Will they keep track of the number of individual Rokus that were in use in a given billing cycle? Or once a Roku gets activated and on your account will you be charged the monthly fee until you somehow deactivate it?)

    From what I remember reading somewhere in the industry press a long while back, Comcast has been trying to figure out how they want to treat pricing for those devices. In the Stream app beta FAQ, they're basically reserving the right to start charging for it once the beta period ends but they also say "Pricing may change in the future."

    And they're certainly giving new customers who sign up online right now the impression that they will not have any ongoing charges for using the Stream app on their devices. I think Comcast is simply responding to world of OTT streaming services, both SVODs and vMVPDs. Basically all of them give you at least two simultaneous streams and don't charge you any kind of outlet access fee to use their app on your own devices. Consumers are now conditioned to think that they shouldn't have to pay the service provider for the ability to use their own devices. If Comcast tries to do it, they know there will be a consumer backlash. Doesn't mean they won't but they may decide that there are better ways to get those few extra dollars from their customers rather than charge $2.50/mo for each Roku in use.
     
    chiguy50 likes this.
  11. TiVo_Ted

    TiVo_Ted Well-Known Member

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    Checking back in with a few answers to questions posted so far:

    Q. Didn't someone know these servers were old, and couldn't they have been updated?
    A. Comcast is transitioning to all IP, and I assume these old QAM based systems were largely ignored.

    Q. Is TiVo really working on a replacement app?
    A. Yes, we are really working to develop a replacement. The new app will be HTML5-based (like YouTube) vs. HME

    Q. Will the replacement app run on TE3, or only on TE4?
    A. TE3 and TE4 both support HTML5 apps, so we *should* be able to get it to run on both

    Q. Why does HBO Go not work with Comcast?
    A. There were some legacy security reasons for this, but we're hoping this may be something we can fix
     
  12. pdhenry

    pdhenry Recumbent

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    Really? :rolleyes:
     
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  13. mschnebly

    mschnebly Well-Known Member

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    An option might be using one of their small non dvr boxes for XOD. I think they are only $5 a month and they might just give you one for free.
     
    samccfl99 likes this.
  14. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    The point was that if the Dem controlled FCC wasn't going to side with consumers there is no way the Rep controlled FCC is going to. The Reps are all about less regulation.

    Wasn’t trying to be overtly political, just pointing out a basic ideological stance.
     
  15. HerronScott

    HerronScott Well-Known Member

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    Thanks for the additional information Ted and wish I could give more than just a Like to your post. :)

    As always, we appreciate your participation here and any information or assistance that you can provide us as well as hopefully taking feedback from the retail TiVo users back to the company.

    Scott
     
  16. samccfl99

    samccfl99 I Am Sometimes Vocal

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    Thank you for clarification, Ted. I hope all that you say will come true...hopefully not too very long after 06/25/2019 (yes, I am skeptical).

    As you said, it would be very nice if TIVO, Inc can TWIST Comcast's arm to at least authorize the HBO GO app. WE out here certainly have NO pull with this (although I probably will might try, useless as it may be).

    I have not gotten the letter from Comcast in S FL yet...

    Have a great Memorial Day Holiday!
     
    fenwic likes this.
  17. mazman

    mazman Member

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    Speaking about Comcast and moving to IP, will that render our TiVo's useless or is there a workaround?
     
  18. TiVo_Ted

    TiVo_Ted Well-Known Member

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    Comcast already supports QAM linear channels over their new fiber networks. We have no indication they will stop doing this in the future.
     
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  19. Davelnlr_

    Davelnlr_ N5GGG

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    I just upgraded from doubleplay Digital Starter, to the next package with 220+ channels with my Cablecard on a two year contract. So that will give me 6 years with this Tivo without having to pay extra outlet fees. AT&T just laid gig fiber and the box is right in front of my house, and my DirecTv dish is still working, so I have a backup if they pull any funny stuff. I never watched VOD, as I mainly watch only news and live sports, so that wont affect me, but it sucks for those that used it.
     
  20. pdhenry

    pdhenry Recumbent

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    Only if you're not paying attention...

    It won't happen tomorrow because they still have a lot of non-X1 hardware in the field but all new hardware is capable of IPTV. QAM is less efficient in network bandwidth use than IPTV streaming
     

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