Xfinity on demand

Discussion in 'TiVo Premiere DVRs' started by caddyroger, Oct 3, 2012.

  1. billbillw

    billbillw Member

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    Aug 15, 2005
    Atlanta
    Well, the Xfinity OnDemand didn't work for me last night on one of my boxes. I suspect the cable cards have to be completely paired for this to work. I have moved my cards around a bit as I've swapped/upgraded Tivo boxes and haven't re-paired all of them since the programming still worked. I've been afraid to call Comcast because of horror stories of them screwing up my billing or other pairings. I was able to browse the list and there really wasn't much that I wanted to view anyway, so I'll just forget about it.
     
  2. May 1, 2014 #442 of 451
    rodlebod

    rodlebod New Member

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    Jan 21, 2006
    I can get On Demand on HD menus but not SD menus.
     
  3. May 4, 2014 #443 of 451
    zabolots

    zabolots Member

    87
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    May 24, 2007
    NW Chicago...
    Yeah, I can't get it to work in SD menus either, which stinks because the performance of HD menus on my Premiere is terrible.
     
  4. lpwcomp

    lpwcomp Well-Known Member

    9,461
    298
    May 6, 2002
    John's...
    Watching episode 6 of the US "Those Who Kill" via Xfinity OD and discovered something annoying. It is displayed in "Window Box" format and the TiVo "Zoom" button is non-functional. The only way I con get it to display properly is to set the TiVo to "Zoom" before I enter VOD.
     
  5. jrtroo

    jrtroo Chill- its just TV

    5,073
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    Feb 4, 2008
    Chicagoland
    Netflix works the same way.
     
  6. u1drwhy

    u1drwhy New Member

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    Jul 7, 2014
    Hey y'all: search the forums for my post: Xfinity On Demand: GSM-11 and CL-14 Service Errors, see if this answers your question.
     
  7. Scottie99

    Scottie99 New Member

    13
    1
    Sep 24, 2008
    I have been reading through but not sure of the best course of action for my exact problem.

    I have the xfinity on demand menu - I can open and browse it fine. When I go to play a show it flips for a brief second to live TV than I get the grey cable card screen.

    I have done a few calls to comcast to refresh my card and to run it through set up process again. Everytime the exact same thing.
     
  8. lpwcomp

    lpwcomp Well-Known Member

    9,461
    298
    May 6, 2002
    John's...
    Sounds like it isn't properly paired.
     
  9. rondotcom

    rondotcom I Like To Watch

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    Feb 12, 2005
    With everybody talking about well it works, I thought it was just me. I get the feeling Comcast CSRs are laid off shoe salesmen. Nobody seems to know anything. I wish somebody at a Comcast office where OD works would post a step by step on how to get it done. As it stands right now, it will never work here (because the majority of the CSRs I get, deny its availability.)
     
  10. idaman66

    idaman66 New Member

    2
    0
    Jul 7, 2014
    Finally got this working in Salt Lake City, UT!! Had the CL-14 error, called Comcast, they added the TIVOPremier Code onto the account and that fixed it. Only drawback (minor) is I can't watch OnDemand on Mini, and XL4 at the same time...only 1 OnD stream per CableCard it seems.
     
  11. NorthAlabama

    NorthAlabama tabasco rules

    10,437
    2,439
    Apr 19, 2012
    sweet home, al
    call comcast national tech support @ (888) 824-8988. they will work with your local office to get it going.
     

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