Xfinity on demand

Discussion in 'TiVo Premiere DVRs' started by caddyroger, Oct 3, 2012.

  1. billbillw

    billbillw Member

    Aug 15, 2005
    Well, the Xfinity OnDemand didn't work for me last night on one of my boxes. I suspect the cable cards have to be completely paired for this to work. I have moved my cards around a bit as I've swapped/upgraded Tivo boxes and haven't re-paired all of them since the programming still worked. I've been afraid to call Comcast because of horror stories of them screwing up my billing or other pairings. I was able to browse the list and there really wasn't much that I wanted to view anyway, so I'll just forget about it.
  2. May 1, 2014 #442 of 451

    rodlebod New Member

    Jan 21, 2006
    I can get On Demand on HD menus but not SD menus.
  3. May 4, 2014 #443 of 451

    zabolots Member

    May 24, 2007
    NW Chicago...
    Yeah, I can't get it to work in SD menus either, which stinks because the performance of HD menus on my Premiere is terrible.
  4. lpwcomp

    lpwcomp Well-Known Member

    May 6, 2002
    Watching episode 6 of the US "Those Who Kill" via Xfinity OD and discovered something annoying. It is displayed in "Window Box" format and the TiVo "Zoom" button is non-functional. The only way I con get it to display properly is to set the TiVo to "Zoom" before I enter VOD.
  5. jrtroo

    jrtroo Chill- its just TV

    Feb 4, 2008
    Netflix works the same way.
  6. u1drwhy

    u1drwhy New Member

    Jul 7, 2014
    Hey y'all: search the forums for my post: Xfinity On Demand: GSM-11 and CL-14 Service Errors, see if this answers your question.
  7. Scottie99

    Scottie99 New Member

    Sep 24, 2008
    I have been reading through but not sure of the best course of action for my exact problem.

    I have the xfinity on demand menu - I can open and browse it fine. When I go to play a show it flips for a brief second to live TV than I get the grey cable card screen.

    I have done a few calls to comcast to refresh my card and to run it through set up process again. Everytime the exact same thing.
  8. lpwcomp

    lpwcomp Well-Known Member

    May 6, 2002
    Sounds like it isn't properly paired.
  9. rondotcom

    rondotcom I Like To Watch

    Feb 12, 2005
    With everybody talking about well it works, I thought it was just me. I get the feeling Comcast CSRs are laid off shoe salesmen. Nobody seems to know anything. I wish somebody at a Comcast office where OD works would post a step by step on how to get it done. As it stands right now, it will never work here (because the majority of the CSRs I get, deny its availability.)
  10. idaman66

    idaman66 New Member

    Jul 7, 2014
    Finally got this working in Salt Lake City, UT!! Had the CL-14 error, called Comcast, they added the TIVOPremier Code onto the account and that fixed it. Only drawback (minor) is I can't watch OnDemand on Mini, and XL4 at the same time...only 1 OnD stream per CableCard it seems.
  11. NorthAlabama

    NorthAlabama tabasco rules

    Apr 19, 2012
    sweet home, al
    call comcast national tech support @ (888) 824-8988. they will work with your local office to get it going.

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