Will the HD tivo be able to show the MLB playoff games in HD?

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by vid53, Oct 2, 2007.

  1. Cudahy

    Cudahy New Member

    428
    0
    Mar 21, 2001
    Cudahy,...

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    Finally got to tier 2 last night. After a half hour of trying he was able to turn 95 on. He said a number of people have had problems since they started turning on the new HD channels.
    Because of this site I realized that the CSR's I had previously talked to were lying about my being able to get the games in HD.
    What amazes me is that the CSR's aren't given daily updates about things that may come up.
     
  2. bigpuma

    bigpuma Well-Known Member

    7,592
    35
    Aug 12, 2003
    Morgan Hill, CA
    To be fair it's not that the CSRs are lying it's just that they don't know. If CSRs knew everything that we wanted them to know they would be too smart to be CSRs.

    Sorry if I offend any CSRs lurking here but seriously if you know all this stuff there are a lot of better jobs out there for you. ;)
     
  3. Cudahy

    Cudahy New Member

    428
    0
    Mar 21, 2001
    Cudahy,...
    Yes, it's not the CSR, it's the information they're getting on a daily basis. That a Directv CSR is uninformed about something that anyone posting on this site is aware of is a problem of Directv not having someone in charge of informing them. Since they have over 12 million subscribers you'd think they could afford that.
     
  4. mgmrick

    mgmrick Haven't broke yet

    399
    0
    Aug 28, 2002
    Port Byron...
    Update....after calling dtv again I had them remove and then add back on my hd channels.

    Works like a charm now

    Thanks
    Rick
     
  5. ttux

    ttux New Member

    5
    0
    Oct 4, 2007
    Dallas

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    Last night, as I posted earlier, no luck despite all tricks and nearly an hour with tier 2. Tonight, did nothing else, glorious HD on 95 on an HR10-250. Go figure.
     
  6. ttux

    ttux New Member

    5
    0
    Oct 4, 2007
    Dallas
    BTw, I do know how to spell 'Dallas".
     
  7. incog-neato

    incog-neato ObamaGuy

    452
    0
    Sep 17, 2007
    The Cold...
    If any of you folks who are having problem losing only the following HD channels:

    TNT-HD
    ESPN 1
    ESPN 2
    DISCOVERY HD

    Then more then likely you live in a multi-dwelling unit (MDU). There is known DirecTV issue that started around 9/18 when they reassigned the HD packages. The "regular" EC's have no idea about it. Call your system-operator and they will contact DirecTV Agent Services who will apply the correct programming tier. Unfortunately the problem will recurr every few days and you'll have to call your system operator back again until it is resolved. The front-line EC's don't have a clue about this issue but it is being worked on by D* IT department.
     
  8. silverstreak

    silverstreak New Member

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    0
    Dec 9, 2004
    Got 95 last night, after two calls earlier in the week said it was not available. They had to drop, then re-add my HD package. Is there any other channel besides 95 we can get, after this re-add of HD?
     
  9. az_double_eagle

    az_double_eagle Certified Golf Nut

    80
    0
    Aug 13, 2006
    Glendale, AZ
    I just wanted to add my experience! It's been a while since I have posted anything.

    My experience with CS is similar to this one. During Game 1 of the D'Backs and Rockies (that was being shown in SD channel 247), I decided to get on the phone with D*. Tier 1 was useless and tried to make me reboot the receiver. She sent me to Tier 2.

    Tier 2 was curious about channel 95, and wondered what it was saying "it didn't show up in her channel list." I told her that it was a special events HD channel and that I have received it in the past.

    She later told me that I wouldn't get that channel because Channel 95 was an MPEG 4 channel and my HR10-250 wouldn't receive it. Again, I mentioned that I had received it in the past (NHL games and NFL games on the NFL Network for example).

    I followed the advice from this thread and asked her to delete and re-add the package. She then said, "Oh, I see your HD package is the expired HD package (similar to the quoted poster above)."

    I said is it going to cost any more? She said no. I said by you adding this package is it going to extend my commitment? She said no.

    I said, well, by all means, go right ahead and try that (delete and re-add).

    After she did this, channel 95 (for the baseball game) came in perfectly on my HR10-250.

    She was actually surprised and didn't think it would work. Again, she asked what was channel 95. And she was a tier 2?

    Anyway, thanks a lot to the contributors to this thread and I hope my experience helps others who have an HR10-250 and are currently not receiving channel 95 become satisfied as I am now!

    Thanks again,
     
  10. DAS37

    DAS37 Lurker turned Poster

    181
    0
    Apr 5, 2004
    Glendale CA
    I have seen all the TBS playoff games on channel 95. Have not had to do anything nor do I subscribe to any baseball sports package. I live in the LA area.
     
  11. jfischer

    jfischer New Member

    578
    0
    Oct 14, 1999
    Littleton, CO
    Bummer! I've watched the Rockies on regular TBS because all I got on 95 was a "channel not available" type banner. I'm getting the HR20 tomorrow (hopefully), but if not I'll try having DirecTV resend my authorization/etc.
     

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