Will Roamio get SkipMode?

Discussion in 'TiVo Roamio DVRs' started by dvdvids, Sep 30, 2015.

  1. Jed1

    Jed1 Well-Known Member

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    Frackville, PA.
    Well it is now after the 24th and I did check both my units and no skip mode.
    It is worth reposting TiVos announcement they made last week which set the hard date of February 24th when ALL Roamio models will be skip mode enabled.
    https://support.tivo.com/SupportPortalArticleViewPage?artURL=/articles/Features_Use/SkipMode

    Now you have to keep in mind that upper management approved this announcement so you have to wonder who and or whom at TiVo dropped the ball on this.
    TiVo came out of the gate really fast as there was a lot of reports here on Wednesday and Thursday by Pro owners that got skip mode.
    Then there was nothing on Friday, Saturday, and Sunday.
    There should have been a lot of members here reporting that their Plus and Base models got the update on the Monday-Tuesday and Tuesday-Wednesday time frames. But there was only a few members posting that they got the update. If TiVo would have kept up the pace that they applied to the Pro owners then they could have met the deadline.

    If TiVo is going to accomplish this even before the weekend then they will have to approve a massive amount of units today and Friday to accomplish this.
    And if they can pull this off then why didn't they just do this on Monday through Wednesday. If they don't get this done then this will definitely go on well into next or longer, especially if they move at the snails pace they are moving at this week.
     
  2. elborak

    elborak Jack of Some Trades

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    Western PA...
    [​IMG]
     
  3. lessd

    lessd Well-Known Member

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    How about we start posting when the Roamio Plus starts to get skip mode, I don't have skip mode on any of my three Roamio Plus units yet.
     
  4. SnakeEyes

    SnakeEyes Active Member

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    Feb 25th, still no SkipMode. TiVo is the worst
     
  5. Rob Helmerichs

    Rob Helmerichs I am Groot! TCF Club

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    Clearly, TiVo is doomed. I predict they'll be out of business by the end of the week.

    But knowing them they'll miss the deadline, and won't go out of business until next Tuesday.
     
  6. PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    No SkipMode on my Plus yet this morning (sigh).
     
  7. shamilian

    shamilian Member

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    NJ
    No Skip mode - 2 roamio plus units...

    Just emailed Margret....
    Maybe she will get to the bottom of the missing roamio plus feature.....
     
  8. ryanmcv

    ryanmcv New Member

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    Phoenix, AZ
    Still no SkipMode on my Roamio Plus. Oh well. The quick nationwide rollout sounded too good to be true.
     
  9. lew

    lew Well-Known Member

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    I hope your post is intended as humor, parody maybe troll bait.

    Anecdotal postings by a dozen or so customers doesn't offer any evidence as to what days and how many units were Skipmode authorized.

    Software release dates, with few exceptions, aren't set in stone. Tivo typically takes a few extra days to complete release.

    Stock prices are going down because consumers think cable supplied DVR boxes are cheaper (they are if you look at initial out of pocket costs) and a lot easier. They are. One phone call. No cable card hassle. No tuning adapter issues. Technology changes (mp4) no begging for new software.

    Posters are upset because other people got the software before them. Geographic allocation of the feature wouldn't change anything. Probably make it worse. Tivo doesn't care about customers who live in XXXX.

    This the way updates have always been handled.
    Get to the bottom of what? Tivo support said the last bunch of tivos were to be authorized yesterday. Tivo support said to give it 72 hours to filter through the system.

    Tivo reps used to discuss more stuff. A simple date where updates are expected to be completed is being interpreted as a blood oath.


    What would be helpful is knowing timing of authorization. We might force connections a lot less if we knew tivo authroized units every morning at 9pst. or Twice a day. or Even knowing it was staggered during the day.

    We have no idea how much, if any, of the (minor) delay is due to tweaking.
     
  10. mlw983

    mlw983 New Member

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    No Skipmode on my roamio basic today either.
     
  11. zexel

    zexel Member

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    No Skipmode on my roamio basic today.
     
  12. TeamPace

    TeamPace Active Member

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    Posters are upset because TiVo set the expectation and sorely failed to meet it. Not the end of the world in any way shape or form, and mistakes happen. But a company should take care not to promise things they aren't nearly certain they can deliver. And even now some communication explaining why they failed to meet the deadline they themselves set would be welcome. I'll be delighted when I get it on my Roamio Base and I'm looking forward to it. But TiVo needs to do a much better job with their communication and management. Had they not set the expectation higher than they could deliver there would be few complaints. The poor communication is not isolated to this issue alone.
     
  13. andyw715

    andyw715 Well-Known Member

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    Na na nana na, I have skip mode and you don't!!!!
     
  14. lessd

    lessd Well-Known Member

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    Now that the best post yet :D
     
  15. ryanmcv

    ryanmcv New Member

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    Phoenix, AZ
  16. Adam1115

    Adam1115 Well-Known Member

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    Denver ish
    LOL! :p

    People need to chill. They may be running into issues with it, better to slow down the rollout on a new feature nobody ever had before then to screw up everyone's TiVos. Sometimes things don't go as planned. Sometimes marketing / sales over promise.

    **** happens.
     
  17. TeamPace

    TeamPace Active Member

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    And I tend to avoid companies that do that on a consistent basis.
     
  18. MiamiMatt01

    MiamiMatt01 New Member

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    Figured I would send a quick tweet to customer support too, to see what other responses we would get:

    @TiVoSupport I have not received skipmode on my Roamio plus by the expected 2/24 date. Any updates?

    @rundrinkdisney We've received a few reports and are currently looking into it! In the meantime, please force 2 connections & powercycle.

    https://twitter.com/TiVoSupport/status/702892900556939265
     
  19. NJChris

    NJChris Kermie Loves Elmo TCF Club

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    Huntington...
    "2 connections and a powercycle" Isn't that a naughty video?
     
  20. MiamiMatt01

    MiamiMatt01 New Member

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    Seemed to me like a way to keep people busy and stop bothering them on twitter.
     

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