Will Comcast take cable box?

Discussion in 'TiVo Help Center' started by teachastro, Aug 2, 2011.

  1. teachastro

    teachastro New Member

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    Jul 31, 2011

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    Long story short, for a new HDTV I've decided to purchase and use a Tivo Premiere and, with a split cable and plugged into another input, keep the cable box i use currently so I can still access Xfinity On-Demand. This may be a stupid question, but when the Comcast technician comes to install the Mcard for the Tivo, are they going to insist that I return the cable box that is currently connected? If they do that I can't access On Demand, something I use rather frequently.
     
  2. GBL

    GBL covert opiniative

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    Most likely they will charge you an additional digital outlet fee, ~$8.00 in my case, if you keep their cable box, or take the cable box, whichever you prefer.
     
  3. pdhenry

    pdhenry Ruthless

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    But you should be getting a customer-owned equipment discount for the TiVo, so that ends up reducing the impact of the additional outlet fee.

    Is your cable box HD capable?
     
  4. bikegeek

    bikegeek Member

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    Dec 28, 2006
    Amesbury, MA
    Has anyone actually gotten the customer-owned equipment discount? I brought my comcast DVR in yesterday to return it and first they had no clue about the discount. Now they say that I "have" to keep the dvr to get the bundle but they are attempting to add the discount. I hope to get the $2.50 and to remove one of the additional digital outlet fees of $6.00. I am on my way there after work to see where it stands.
     
  5. pdhenry

    pdhenry Ruthless

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    I get $2.95 rebate per TiVo. Since they charge me $1.50 for the second TiVo the results are very favorable.
     
  6. teachastro

    teachastro New Member

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    Jul 31, 2011
    No, the current cable box is just SD, which is fine since I'll only be using it for VOD. When I ordered the Mcard installation through Comcast, they asked if I'd be returning the cable box. I said "no" and they didn't mention anything, in fact the next thing they told me was how the first two cablecards are free of charge. I was trying to keep the extra cable box (so I can split the cable and connect it to another input for VOD) on the down-low so the install technician doesn't notice it. Am I paranoid?
     
  7. tiassa

    tiassa Me --Avatar

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    Jul 2, 2008
    It shouldn't be a problem (other than the routine Comcast charges), if the tech wants to take the box, tell him that you want to use it for OnDemand programming -- as that is a revenue source they would be foolish to take it.
     

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