Around about the time of the 6.3 upgrade, I actually wrote some posts around here complaining about the HR10 and calling it out of date. I even went so far as to suggest that the HR20 may represent an improvement over the archaic HR10. I was pretty hard on the TiVo. While I can't attest to the quality of the HR20, my latest experience has driven me to admit just how wrong I was to bash the HR10. The HR20 may be great (I'll never know), but I should have never bashed the HR10 because I've come to miss it so much. I recently moved. I have no line-of-sight option for D*, so I'm stuck with TWC here in SW Ohio. They dropped the SA 8300HD in my home yesterday around noon, and by 5 PM, I was frantically searching for an in-stock TiVo HD at my local BB and CC's. WOW is that thing awful. I thought the HR10 was slow and unresponsive, but it was downright zippy in comparison and doesn't try to sell me PPV or VOD every 2 seconds. This SA POS doesn't allow for flipping between tuners, rarely remembers where you paused, and has no tick marks or time indication of where you are in a program. The remote is an abomination of buttons and just every last thing about it screams crappiness. The only upside is that it has a multi-stream cable card in it, so TWC can't go telling me they don't have them. I apologize to the TiVo Gods and the TiVo zealots for saying the HR10 was out of date. I only hope they can forgive me in time to help me find an TiVo HD in stock very soon.