Why does R10 freeze and shuts off

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by Butterscotch, May 27, 2006.

  1. Butterscotch

    Butterscotch New Member

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    Aug 23, 2005

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    I have 2 Directv R10's in different rooms that have been working fine for 1.5 yrs. All of a sudden one of them is acting up. While watching live tv the picture will freeze for 5 to 10 seconds and the box shuts off completely. It then is stuck at the orange powering up screen forever. If I manually unplug it, then it will reboot properly. It has done this 6 or 7 times in the last 24 hrs. The temp. is between 39 and 42. Does this sound like the hard drive is bad?

    I replaced the drive with a new maxtor and the R10 worked fine for about a month and now is having the same problem. It reboots and sticks at the power up screen. Any new suggestions?
     
  2. Dkerr24

    Dkerr24 Lost in Big Bend

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    Oct 28, 2004
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    dang, that search button is bwoke again. :)
     
  3. Butterscotch

    Butterscotch New Member

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    Aug 23, 2005
    Thanks for the original tips. I have edited post to show problem has come back with a 1 month old hard drive!
     
  4. rminsk

    rminsk TiVoted TiVo User

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    Jun 4, 2002
    Marina del...

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    Every Maxtor I have owned has died within 6 months. I would replace the drive with a non-Maxtor drive.
     
  5. Dkerr24

    Dkerr24 Lost in Big Bend

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    Oct 28, 2004
    Okla, USA
    Maybe it's a power supply or AC power issue. Make sure you have the unit protected by connecting it to a UPS.
     

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