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Who supplies guide data to cable companies?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by UCLABB, Jul 30, 2017.


    UCLABB Well-Known Member

    May 29, 2012
    Riverside, CA
    is Rovi a major player? What's the name of the other guide data company? I've lost track (was Gracenote).

    Reason I ask is I wonder if cable company Rovi users are upset with the quality.
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

    Dec 7, 2012
    Ashland, PA...
    Nielsen, who bought Gracenote, who bought...... It's complicated. :)
  3. osu1991

    osu1991 Active Member

    Mar 6, 2015
    Rovi data that Dish gets sucks worse than what is coming through for Tivo DVRs. My sisters Hopper 2 is still missing recordings and having to make new timers as the metadata is still not meshing correctly with Dish's Hopper software.

    Rovi data for Cox Olahoma on the Contour 2 equipment is about the same as Tivo dvrs, except the data on the local Cox Oklahoma channel is better. Cox must inject the corrections themselves.
  4. eherberg

    eherberg Active Member

    Feb 16, 2011
    Yeah -- they're a major player. They've been providing guide data long enough to dig up over a billion in change from the couch cushions to buy TiVo. :)

    You can see some of their customers here and here, and that doesn't even list them all. I can think of at least 4 more off the top of my head not listed on those sites. It should be noted that they used to have Comcast, but that relationship starting getting strained in 2016 with lawsuits (the primary way Rovi makes money). Comcast went over to Nielson/Gracenote.

    I suspect most people don't really have an issue with the guide listings. People who hang out in DVR forums are not really a representative sampling. :)

    Even some of the complaints in here are often over-the-top. I, for example, am not too bent-out-of-shape (as most people wouldn't) over something not filled in 2 weeks out. I would be bent-out-of-shape the day-of, though.
    cwerdna and UCLABB like this.
  5. tannebil

    tannebil Member

    Mar 9, 2006
    My major complaint is with sporting events not getting flagged as repeats. This is especially a problem with PAC-12 Network. My To-Do list ends up littered with old games. Easy enough to handle in the off-season but a major PITA during the season. I'm on Comcast
  6. eherberg

    eherberg Active Member

    Feb 16, 2011
    If it helps any ... X1 uses Nielsen/Gracenote. :)

    UCLABB Well-Known Member

    May 29, 2012
    Riverside, CA
    Aargh, I just got the Pac-12 net. Looks like I'll just have to go through an pick what I want and not set one passes.

    UCLABB Well-Known Member

    May 29, 2012
    Riverside, CA
    Looks like with Spectrum and the satellites, Rovi has a majority of the market.
  9. markjrenna

    markjrenna Member

    Mar 23, 2006
    New Jersey

    Press Release | TiVo

    osu1991 likes this.
  10. Jed1

    Jed1 Well-Known Member

    Jun 18, 2013
    Frackville, PA.
    There is 3 guide data providers:
    TiVo (Rovi) which used to be Gemstar TVGuide International
    Digital Entertainment Technology | TiVo
    Nielson (Gracenote) which used to be Tribune Media Services
    TV Listings and Data (Video) | Gracenote
    Ericsson (FYI Television) TitanTV might still use this data.
    FYI Television - Homepage

    Apparently guide data must not be very profitable as all the original companies were bought up. TVGuide and Tribune Media Services were sold because they were losing money. I assume FYI was also losing money. TVGuide also developed UI for set top boxes like the I Guide, Passport Echo, and the TotalGuide which is what Comcast's X1 is based off of.
    UCLABB and JoeKustra like this.
  11. tarheelblue32

    tarheelblue32 Well-Known Member

    Jan 12, 2014
    Raleigh, NC
    It doesn't sound like their terrible metadata is hurting them very much. It sounds like all the major MSOs except for Comcast use TiVo/Rovi metadata now. I guess the MSOs just don't really care if there are errors in the data.

    Dish completes metadata transition from Gracenote to TiVo | FierceCable

    Dish completes metadata transition from Gracenote to TiVo
    by Daniel Frankel |
    Jul 31, 2017 1:44pm

    TiVo announced today that client Dish Network has completed its transition of metadata services from Gracenote to TiVo.

    TiVo, which merged with metadata specialist Rovi Corp. last year, will now supply assets such as program information and image-based content that Dish will use in its linear TV services.

    “Through our long-standing collaboration with TiVo, we were able to integrate their enhanced metadata offerings and provide a cohesive and seamless entertainment experience across our product platforms,” said Niraj Desai, VP of product management for Dish.

    For TiVo, the Dish deal means that it has metadata arrangements with nine of the top 10 U.S. pay TV operators. The exception is No. 1 cable operator Comcast, which remains locked in a patent dispute with TiVo and switched its metadata services contract from TiVo to Gracenote at the beginning of the year.

    “With our industry-leading metadata catalog and innovative discovery solutions, TiVo is helping companies like Dish power the ultimate entertainment experience,” added Roz Ho, senior VP and general manager of TiVo, in a statement.
  12. mattack

    mattack Well-Known Member

    Apr 9, 2001
    The one major example I've seen of this lately is American Ninja Warrior reruns on some NBC cable channel have an OTA of current dates.

    I guess I should just change my OP to my local NBC HD channel, but the ability to change OPs to all channels, and say always or never (for talk shows, documentaries, some reality shows) for HD, is actually better than some of my previous uses of wishlists..

    (If someone corrects me and says these actually ARE new episodes, separate from the regular weekly NBC ones, great.. but I highlyhighly doubt that..)

    Also, while a decent amount of Cops reruns have guide data, not all of them do... so I still have to go kill a bunch from the to do list. (I didn't have Spike for a while, so missed a couple of seasons of Cops.. so set my OP from season X on.. though I guess that's not too relevant, since even if I was new only, I'd hit the same problem with the guide-data-less Cops episodes, unless I used "the daily show method" of auto recording wishlist.)
  13. unitron

    unitron Active Member

    Apr 28, 2006
    semi-coastal NC
    Just remember that Rovi started as Macrovision, so their DNA isn't about making sure you get to watch a recording of what you want to, it's about making sure you don't get to watch a recording of what someone else doesn't want you to. Easiest way to do that is to prevent recording.
    Nickipedia and PSU_Sudzi like this.
  14. Welshdog

    Welshdog Tivo this, punk!

    Jan 3, 2005
    Austin, TX
    We see that on the late night talk shows. I think all of them show as reruns.
  15. Welshdog

    Welshdog Tivo this, punk!

    Jan 3, 2005
    Austin, TX
    Okay well I'll take that back. They seem to be correct now - just checked.
  16. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    Apr 17, 2000
    Tribune was the main company, not Gracenote. Tribune bought Gracenote from Sony in 2013, but they had been supplying data to TiVo for nearly 15 years at that point. Gracenote was mainly a company that supplied the metadata for music, not TV or movies.

    TiVo built a lot of their features around the data supplied by Tribune, so it's been a rough transition to Rovi data. It's gotten somewhat better, but there are still weird hiccups that shouldn't exist.
  17. sharkster

    sharkster Well-Known Member TCF Club

    Jul 3, 2004
    I used to complain a little bit about Tribune Media but I'd pay to have them back, in lieu of Rovi, at this point!
    velouria28 and PSU_Sudzi like this.
  18. Johncv

    Johncv Well-Known Member

    Jun 11, 2002
    Chula Vista, CA
    I remember reading that TiVo is working on something they calling "SportPass" which is supposed to correct issues recording sporting events.
    Nickipedia likes this.
  19. Johncv

    Johncv Well-Known Member

    Jun 11, 2002
    Chula Vista, CA
    Dish completes metadata transition from Gracenote to TiVo, update Dish DVR to TiVo UI
    by Daniel Frankel |
    Jul 31, 2017 1:44pm

    Fix the headlines from an alternative universe. :D

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