Who has had pixelation/drop out issues since 7.1 released

Discussion in 'TiVo Help Center' started by ukaussi, Apr 26, 2005.

  1. May 11, 2005 #81 of 137
    ukaussi

    ukaussi New Member

    166
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    Jan 13, 2004
    Ladera...
    I can tell you if you do either option you will need to redo all of your Season Passes. Had to do this 4 or 5 times now
     
  2. May 11, 2005 #82 of 137
    jctivo

    jctivo New Member

    84
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    Jan 16, 2005
    I just got one of the free 140 hour tivos (540 series) and I think I'm getting the same pixilation problem. Anyone else confirm this?
     
  3. May 12, 2005 #83 of 137
    scotthemme

    scotthemme New Member

    115
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    Mar 8, 2005
    Kansas City MO
    I share in your frustration....
     
  4. May 12, 2005 #84 of 137
    TreyBras

    TreyBras New Member

    25
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    Feb 25, 2003
    Ok...Add me to the list

    My unit is having the audio drop and pixel problems.

    Unit:
    TiVo #140 - originally 60hrs
    WeakNees 165hr HD replacement
    Wired network - Belkin USB 10/100 Ethernet Adapter #F5D5050

    I am going to call support tonight, just to let them know.
     
  5. May 13, 2005 #85 of 137
    FLPilot

    FLPilot New Member

    16
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    Jan 6, 2004
    Ft....
    Ok, not sure why, but something I did helped the situation. When I called the other day and complained to TIVO the guy came right out and told me that he knew of the problem and that they were working on a fix. He asked me what measures I had done so far to try and fix the problem. His thought was that someone probably already told me to erase my system and try to start fresh. I told him that I only had restarted my system and that did not help. He told me to unplug the Tivo and then plug it back in. I said "Isn't that the same as just hitting restart from the menu?" and he told me no. He stated that it was something like a cold start or something like that and that it should help, but definitely was not the solution. He stated that I might see some improvement in the system. Well I am here to tell you that I have not had a stuttering scene or and of the previous problems that I have had and I was having them with every show I watched and not just once or twice a show, but literately on average every few minutes.

    Anyway, just thought I would pass the good word along and see if it helps anyone else. FYI, I did not lose any recordings or season passes. I unplugged it from the back of the unit and let it sit for 15 seconds. Let me know if there are any other successes.
     
  6. May 13, 2005 #86 of 137
    warycary

    warycary New Member

    14
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    Apr 2, 2002
    NYC
    After a cold re-start, most people find that things improve for a few days to a week or so. The problem always returns, though. Once, it was back within 20 minutes.

    A clean system wipe doesn't do it either. (And what a pain that is!) If you read this entire thread (as well as previous ones), you'll see that any measures folks have tried only provided temporary relief. You'll most likely find it to be the same on your box.

    Forget giving away free Tivos - they should be doling out the Valium.

    Read you later,
    Cary
     
  7. May 13, 2005 #87 of 137
    scotthemme

    scotthemme New Member

    115
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    Mar 8, 2005
    Kansas City MO
    Yeah, what he said....
     
  8. May 14, 2005 #88 of 137
    FLPilot

    FLPilot New Member

    16
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    Jan 6, 2004
    Ft....
    warycary: I agree that doing a clean system wipe is a pain and that is exactly why I didn't do it. I did my cold start I believe on Sunday and here we are Saturday morning and it is still working fine. I have over 20 Season Passes, which record 5-10 shows a day. I know that the probalem will come back, but for now that is all I can recommend to others to try. Hey if it means I need to do this once a week it is better than finding that my recordings were all messed up like my Third Watch Finale. Sorry if this doesn't work for others, but I figured after all everyone else has helped me on here, the least I could do is post this suggestion.
     
  9. May 14, 2005 #89 of 137
    warycary

    warycary New Member

    14
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    Apr 2, 2002
    NYC
    FLPilot - I'll have to second that. I'm at the point where I'm doing "preventive" re-starts before important recordings, hoping they turn out viewable! For now, that's all we can do until we figure it out or a fix is in place.

    And I definitely agree about this forum - very helpful, without a snobby tech-head attitude. I've found the answers to problems I didn't even have yet. Lots of cut and paste for future reference. ;)

    Read you later,
    Cary
     
  10. May 14, 2005 #90 of 137
    MikeTerryP

    MikeTerryP Member

    36
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    Mar 12, 2004
    I have an older Series 2 unit (240 I think) and got the 7.1b update yesterday. Praise the Tivo gods, everything is fixed. No pixies, no slow menus. Never had the double button issue so I can't comment on that one. Hope everyone gets the same results, it's good to have the old functionality back. Apparently only the older units are getting this update as they were more vulnerable to the problems. The newer units apparently have to wait a while longer for a fix. Sorry about that. I feel your pain.
     
  11. May 14, 2005 #91 of 137
    warycary

    warycary New Member

    14
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    Apr 2, 2002
    NYC
    Wow, I wish 7.1b had done it for me. Unfortunately, it didn't fix my previous problems, and it added the button press business. I hope you continue to sail on smooth seas, MikeTerryP!

    Read you later,
    Cary
     
  12. May 15, 2005 #92 of 137
    MikeTerryP

    MikeTerryP Member

    36
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    Mar 12, 2004
    Sorry to hear that wary, but I wonder if the fix is in only for the series 2 units. I take it yours is series 1? If that's the case, one has to wonder if they are cutting the oldtimers loose on this one. I hope that's not the case.
     
  13. May 15, 2005 #93 of 137
    warycary

    warycary New Member

    14
    0
    Apr 2, 2002
    NYC

    Nope - recent model, Series 2, 110 service #. (And I always get the updates really early in the rollouts.)

    I kinda miss the old Series 1, actually. It was no-frills, but also no hassles. If we're stressed out here on the forum, imagine what the masses of complete nubes are feeling!
     
  14. May 16, 2005 #94 of 137
    Tico

    Tico Bear Down Cats!!!!!

    328
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    Dec 9, 2002
    Series 2 Sony
    SVR-3000
    SW version 7.1b-01-2-210

    I don't use thos Tivo a whole lot so I can't comment on a few problems. This is what I have,

    Freezing/pixelation on recorded shows. Usually once every hour or two. At first I had pixelation wehn changing channels but since 7.1b that has subsided.

    My main problems are Pixelation on recordings, Very slow menu/guide and my Tivo has locked up a few times recently. I lost ER this week because my Tivo froze. When it freezes the only way to reset is to unplug it from the wall... Has happened 3 times so far.

    This is driving me crazy. What are my options at this point. I don't want to lose this box because I have the lifetime on it... THX
     
  15. May 16, 2005 #95 of 137
    ukaussi

    ukaussi New Member

    166
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    Jan 13, 2004
    Ladera...

    Definitely call tech support and get your case logged into their system.
     
  16. May 17, 2005 #96 of 137
    dlowery

    dlowery New Member

    3
    0
    May 5, 2005
    Is there a way to revert to an older version of the TiVo software? The pixelization/freezing problem is becoming intolerable.

    By the way, it appears to happen only on the non-digital channels for me. Channels that are transmitted digitally by my cable company (e.g. HBO) don't seem to have the problem at all.
     
  17. May 17, 2005 #97 of 137
    scotthemme

    scotthemme New Member

    115
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    Mar 8, 2005
    Kansas City MO
    My impression is the only way to revert is to pull the drive and copy a fresh disk image from an older version of the software to it using a PC. I'm sure someone will correct me if I'm wrong.
     
  18. May 22, 2005 #98 of 137
    dlowery

    dlowery New Member

    3
    0
    May 5, 2005
    Are others still having this problem? I've confirmed that it's happening for me solely with the non-digital feeds from my cable company. The digital channels record just fine. The non-digital channels, which have the pixelation/freezing problems with TiVo, have no such problems when TiVo is disconnected and the cable box is connected directly to the television.
     
  19. May 22, 2005 #99 of 137
    starbreiz

    starbreiz Fangirl

    248
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    Jan 29, 2005
    Mountain...
    I have this problem on my 240 40-hr still. I also still only 7.1a.

    It seems like everyone else already has 7.1b. :(
     
  20. Titleist

    Titleist Member

    284
    0
    Jan 7, 2003
    19th Hole
    Add me to the list also, the stutters just about drive me mad. I assume that the new version is using to much processing time. I spent the entire night last night forcing a call to the service, when it would complete it would say pending restart. I would restart, do another call, then pend restart, restart...... It always said it was successful. However, I can not believe that my TiVo is that far behind in service updates. Also I noticed last night that I only have 5 days of guide data left. Is anyone else running out of guide data/not really finishing any updates. (I can only assume it doesn't finish even when it says successful when you restart 15 times and each new call brings a "pending restart"

    TiVo Series 2 Sony SVR3000 ver 7.xxxx110 (the 110 never changes after restart)
     

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