Who has had pixelation/drop out issues since 7.1 released

Discussion in 'TiVo Help Center' started by ukaussi, Apr 26, 2005.

  1. Apr 29, 2005 #21 of 137
    brebeans

    brebeans Member

    604
    1
    Sep 5, 2003
    hi;
    Where do you go to "sign up" for the 7.1b software version? Does anyone have this or is it yet to come out? If it's out, did it fix the problem?

    I have the pixelization, drop out, etc. problem, too. For all of you who have the problem, please call customer service and document it.

    I know that others are reporting it, but if everyone with the problem doesn't report it, they don't get an accurate picture of just how many people are experiencing this. And, from this board, it seems that many of you who do not have cable boxes are also experiencing it. Tivo's initial response was that they thought it was only related to cable boxes, so that's definitely not true.

    This issue is also talked about extensively on the Home Media Option board.

    Hopefully, it will get rectified soon! It's very frustrating.

    Lastly, if I am setting up a second Tivo to a wireless network, am I setting up a "peer to peer network?" or not?
    Thanks.
     
  2. Apr 29, 2005 #22 of 137
    timstack8969

    timstack8969 Member

    544
    3
    May 14, 2004
    I'm still waiting on "7.1b" I really need the update. The pixel problem is so out of hand!!! I live in Philly and still have "7.1a" but my brother lives in Mt. Laurel, New Jersey and he received his "7.1b" on April 26th and pixel problem is fixed. I forced 2 connections this afternoon and got nothing.
     
  3. Apr 29, 2005 #23 of 137
    warycary

    warycary New Member

    14
    0
    Apr 2, 2002
    NYC
    Hey, you guys:

    In addition to these problems, you may find that any recorded show that has a pixelated section will transfer only up to that point. You get no error message and you can only tell your transfer is cut off during playback or by file size.

    Downloading via the Web interface produces the same result. The only way to move a damaged show to your PC is by using a video capture device.

    Some of us have seen this with 7.1b - any of you guys?
     
  4. Apr 30, 2005 #24 of 137
    PSF

    PSF New Member

    9
    0
    Apr 25, 2005
    Last week I bought 2 TiVos..a 540 and a 590. Got 7.1 updates on each, and the picture now stinks. Any ETA on a 7.1b update for these units? Because if it doesn't fall within 30 days, I don't think I can live with it. 540 is on an older 32 inch with no cable box and svideo to TV, 590 is on 30 inch widescreen HDTV, with cable box, and it is terrible.
     
  5. May 1, 2005 #25 of 137
    cmewin

    cmewin New Member

    2
    0
    May 1, 2005
    I have the same problems. I got a new box but i had uped my disk size with a second hard drive. Does any on know if I can just drop the second drive in the new box or do i have to go all the way through the upgrade process?
     
  6. May 1, 2005 #26 of 137
    rpage935

    rpage935 New Member

    1
    0
    May 13, 2004
    Missouri
    I have an 80 hr 240 and a 40 hr 540.

    Both have the 7.1a upgrade.
    Both are connected to Charter digital cable boxes.

    The 240 is fine. No issues other than the pixelation experienced when changing channels.

    However, the 540 has problems. Most of the time the unit is OK. However, about once a week, the unit will start to access the hard drive (like it is scanning the drive or something). You can tell this because of the noise coming from the unit.

    When this happens, the audio breaks up and the picture pauses and jerks. This is while watching a channel or a recording.

    A restart or a power cycle will clear the issue for a few days. I cannot believe the issue is a hard drive. Most likely something in the OS or the programming is causing the hard drive to thrash.
     
  7. May 1, 2005 #27 of 137
    zzeuss1969

    zzeuss1969 New Member

    10
    0
    Aug 13, 2002
    I do NOT know if this is related.... I have a Series2, 80 hr. and am currently running V7.1b.

    Since the 7.1 came into the box, i've had audio problems.... sort of a high pitched "squeak" when the TV has a high pitched noise... sort of hard to describe... perhaps fingernails on a chalkboard would be a better description...

    Any thoughts?

    EDIT: disregard.. found the thread with the other people having the same issue
     
  8. May 1, 2005 #28 of 137
    jontvr

    jontvr New Member

    14
    0
    Aug 18, 2003
    Maryland
    I have a 240 80 hour, and a 540 40 hour, both running 7.1a, and both fed from cable boxes - Motorola and Genrral Instrument. In the last couple of weeks both have started experiencing bad pixelation, not just when changing channel, although that's annoying in itself. Strangely they've also both started intermittantly failing to change channel correctly, after months of no problems, and no setting changes. The pixelation occurs on live TV and get's transferred to the recording. Switch to a direct feed from the cable box and there's no problem. Here's hoping that 7.1b fixes the problem. After about 2 years with Tivo, it's starting to lose it's shine.
     
  9. May 2, 2005 #29 of 137
    warycary

    warycary New Member

    14
    0
    Apr 2, 2002
    NYC
    jontvr:

    7.1b won't solve your problem. Many of us who have it still see the freeze-ups, and as I noted up-thread, transfers via TTG get chopped off as soon as they hit that pixelation pot hole.

    I sympathize with you - Tivo was flawless for me too, until the 7.x rollout. I also get the stutter-freeze-dropout thing, but not when changing channels. It just happens at random times during live TV or recordings. :confused:

    It's particularly annoying when there is complete loss of info, instead of a delay. It's so irksome to watch a DIY show, waiting for a specific measurement or piece of information, only to lose the picture and dialog in that black hole.

    Maybe 7.1c will fix it - yeah, right.

    Read you latr,
    Cary
     
  10. May 2, 2005 #30 of 137
    cmewin

    cmewin New Member

    2
    0
    May 1, 2005
    has anyone talked to someone from TIVO? I tried and they say they have no problems and they have NO reports of the problem I was reporting. Does anyone know someone in consumer affairs or such to complain to? It seems that with over 3000+ entries in the DB that someone would be alert at The mass problems they are having.
     
  11. May 2, 2005 #31 of 137
    ukaussi

    ukaussi New Member

    166
    0
    Jan 13, 2004
    Ladera...
    TiVoBill didn't seem to think there were many that were having this issue. He thought that the pixelation was just with channel changing and cable boxes.
    My feeling is that the HUGE problem they thought they had that they are fixing in 7.1b wasn't the all same problem. A lot of the pixelation problems I believe are not the channel changing with cable box but the same as what we are experiencing.
    When I called 8 days ago, after they had just rolled out the 7.1b that weekend, the supervisor was apparently already aware of a number of people whose pixelation issues had not been fixed by the 7.1b update, just like myself.

    Fortunately, after following the procedure I noted above mine is still ok after 6 days so fingers crossed
     
  12. May 3, 2005 #32 of 137
    scotthemme

    scotthemme New Member

    115
    0
    Mar 8, 2005
    Kansas City MO
    I'd sure like to see TiVoBill chime in on this thread and let us know whether or not he thinks this is a bug or if we've all just had hard drives fail at the same time our machines were updated to 7.1...
     
  13. May 3, 2005 #33 of 137
    interestingstuff

    interestingstuff Member

    121
    0
    Apr 23, 2005
    philadelphia...
    I'm not sure if it's "pixelation" as described... but on my brand new 140 hr tivo I was just watching some things this morning... and I saw huge white and black blocks.. and a few other quirks in various programs.
     
  14. May 3, 2005 #34 of 137
    ukaussi

    ukaussi New Member

    166
    0
    Jan 13, 2004
    Ladera...
    Damn, I new I should have kept my mouth shut.
    Turned on the TV this morning and pixelation has returned on the problem box. :( :mad:
     
  15. May 3, 2005 #35 of 137
    scotthemme

    scotthemme New Member

    115
    0
    Mar 8, 2005
    Kansas City MO
    Mine has actually been working pretty well of late here too. But I don't expect that to last. I did go ahead and buy an 80 hour Humax to replace my old 240 but I was hoping the 240 would update to 7.1b before I took it offline so that I could see if the static and audio drop outs were fixed. If TiVoBill (or TiVoAnyoneElse) is listening and would like to borrow my 240 for awhile to debug this problem, send me an email....
     
  16. May 3, 2005 #36 of 137
    Sandi

    Sandi New Member

    10
    0
    Dec 29, 2002
    Omaha NE
    Toshiba SD-H400
    7.1b-01-2-264

    Problem started after received 7.1b
    Going through cable box (Cox Motorola)

    Have only noticed problem (pixelation, stuttering & audio drop outs) on playback not on live TV yet.

    2 other TIVOs don't appear to be having problem with 7.1a
    Humax 80 hour less than a month old
    Series 2 40 hour 2-3 years old

    Have also noticed that transfers have slowed way down since 7.1a

    If a program with pixelation is transferred the pixalation transfers with it

    I'm glad to know it is not just me but I hope it is fixed soon.
     
  17. May 3, 2005 #37 of 137
    comgenius1

    comgenius1 New Member

    90
    0
    Feb 15, 2004
    Have a 40 hour tivo (240) with 7.1b and I am having pixelation issues, and it seems like i'm having more of them since the box upgrade from 7.1a to 7.1b. The pixelation is during playback and not live tv, but the shows recorded prior to my box updating to 7.1b dont seem to have the problem. My cable connects direct to the back of the tivo and doesnt use a cablebox. I also want to add that during heavy pixelation, the audio drops out completely.
     
  18. May 3, 2005 #38 of 137
    ukaussi

    ukaussi New Member

    166
    0
    Jan 13, 2004
    Ladera...

    Interesting as yours if affectively having an issue ENCODING the video to the HDD so anything recorded is affected. This technically should also affect live TV.

    My issue only seems to be DECODING the info from the HDD because if I transfer the show to another TiVo it is fine
     
  19. May 3, 2005 #39 of 137
    Dennis Wilkinson

    Dennis Wilkinson Active Member

    2,064
    0
    Sep 24, 2001
    East...
    Because Live TV writes and reads from disk, both encode and decode issues could affect Live TV. You're right that the two issues you're discussing appear to be different, of course.
     
  20. May 3, 2005 #40 of 137
    PSF

    PSF New Member

    9
    0
    Apr 25, 2005
    I am not even watching tv via the TiVo right now. I saw the red light on, so I switched the input to see what was recording....and it is virtually unwatchable.

    This is the Humax 80 hour that was just onsale at tivo.com for $99 after rebate. I'm very frustrated with this.
     

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