The tech support person said I couldn't use the wire that I used for the phone line, or plug that wire in to the same location. I don't see a place that looks like I would plug in the Internet and this didn't come with an owner's manual. The phone line has failed to get programming information for most of the past month. On the day it was supposed to run out somehow it came through. This doesn't happen with the Series 2. Although it has a different phone number that is not on the Series 3 list. Why bother? I need to spend money on the new cable, but apparently that's all that will work. I tried several phone numbers and watched and it appeared it would finish, but then that triangle appeared and I had to start over. I got this machine because someone in tech support told me the next generation couldn't deal with my slow Internet. Turned out it worked just fine with my Roamio when I thought I had to replace the Series 2 (yes, almost 10 years since I bought it, and still working!). I bought it when I heard Time Warner was switching to digital and I knew Series 2 would only record one show at a time.